Customer Service Warehouse Associate

Ewing Outdoor Supply

538 Chatham Street

Jacksonville, FL 32254

**Pay Rate $18 - $20/hr. DOE**

Ewing Outdoor Supply is a fourth generation, family-owned _wholesale landscape, irrigation, and outdoor supply company_ looking for dependable, customer-focused team members to join our operations team. While we have a lot of mantras around the company, two are, “treat the customer right,” and “have fun doing it!” If that sounds like you, keep reading…

This role provides a variety of activities—including _customer service, warehouse operations, inventory support, local deliveries, and sales assistance_—making it ideal for someone who enjoys being active, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. Though preferred, this hands-on, foundational role doesn’t require prior industry experience; we provide world-class training to set you up for success from day one!

So, do you value hard work, customer service, and teamwork? If so, reach out because we want to meet!

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Responsibilities

This role supports the day-to-day operations in a fast-paced wholesale environment serving contractors and industry professionals. Job responsibilities include, but are not limited to:

• Customer Service & Sales
• Greet customers, answer calls, field questions, and build customer relationships.
• Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.
• Warehouse & Yard Operations
• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
• Maintain a clean, organized, well-stocked, and welcoming warehouse and yard, while following all equipment and material-handling safety standards.
• Inventory Management
• Receive and stock deliveries and transfers.
• Assist with cycle counts and inventory accuracy checks.
• Delivery and Transportation
• Load and unload materials using company delivery vehicles while following all safety protocols.
• Safely deliver customer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.

Requirements

• What we are looking for…
• Valid driver’s license and clean driving record
• Ability to lift 50–75 lbs regularly
• Comfortable working indoors and outdoors
• Strong work ethic and reliability
• Basic math and communication skills
• An eagerness to work as a team and deliver world-class customer service
• Preferred, but not required…
• Warehouse associate experience
• Delivery driver experience
• Forklift Certification
• Knowledge of irrigation, plumbing, or landscape materials (remember, our training rocks)
• Spanish Bi-Lingual is always a plus

Bonus Points for the Following*

• Bilingual (Spanish & English)

• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
• Knowledge of inventory stocking procedures

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

We have the 4 C’s that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!