Customs Process Administrator (Langford/Felixstove/Liverpool)

About Customs Support Group

_Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in __14 European countries_ _ with __100+ offices_ _ and a team of __1,700+ customs professionals_ _._

_We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs._

_What we do_ _: We support more than __60,000 clients_ _ and process over __20 million declaration lines each year_ _.

From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable._

_How we work:__ We combine __local customs expertise_ _ with __modern digital tools_ _ to handle large volumes accurately and at speed.

Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains._

_Why it matter:__ Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.

CSG helps clients stay compliant, reduce risk and keep their supply chains moving._

Why Join Us

_At CSG, you will be part of a growing international organization that is improving how customs work gets done._

_You will:_

• _Work with experienced customs professionals and technology teams_

• _Gain exposure to international trade and complex supply chains_

• _Contribute to services that have a real impact on global commerce_

_This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter._

As a Customs Process Administrator, you will oversee the smooth processing of SCDP Supplementary Declarations for a given customer on a month-to-month basis. The job also involves completing Month End checks to ensure all entries have been accounted for and adhering to HMRC rules to maintain our/the customers CFSP Authorisation.

A pivotal role that requires attention to detail and being able to work to a process while also giving consideration to how those processes can be improved. Experience in Excel is an advantage but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a strong team ethic but also the ability to work proactively on your own.

What we offer:

• Pension: 5% company contribution subject to employee-required auto-enrolment contribution
• Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays
• Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support