Account Manager - Advertising (Marketplace Sponsored Product Ads)

[takealot.com](takealot.com), a leading South African online retailer, is looking for a Account Manager - Advertising to join our Takealot Group Advertising team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join us. We offer market related benefits, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Lead Sales Specialist

Your responsibilities will include:

● Driving the adoption and usage of Takealot’s self-service advertising platform for Sponsored Advertising; by Marketplace sellers

● For self-service, analyse sales metrics and advertising data to identify trends and areas for improvement.

● Provide sellers with clear, data-driven insights and recommendations.

● Build media plans for top-tier spending sellers and identify opportunities for upselling additional services or advertising solutions.

● Coordinate the collection of assets needed for designers to create and execute campaigns.

● Manage the integration of all booked advertising campaigns into the marketing calendar, ensuring they are communicated to retail marketing managers and delivered effectively and on schedule.

● Supervise billing and payment processes to ensure accuracy and timeliness.

● Monitor campaign performance through tracking reports, share results with clients, and maintain a portfolio documenting campaign execution.

● Consistently meet and surpass advertising sales targets for the platform

● Assist in development of promotional material and content to encourage adoption of the platform by Marketplace Sellers

● Provide support to Marketplace Account Managers to encourage usage of the advertising platform by their Key Accounts and problem solve issues with these accounts

● Implement new seller acquisition strategies

● Collect feedback from sellers about the advertising platform and provide useful insights to further enhance the platform

● Collaborate with the CRM team to build case studies of the successful usage of the tools and develop material for sellers to drive adoption/retention/growth

● Contribute to the development and/or hosting of educational webinars to train users on performance metrics, insights, and how to drive greater results

● Escalate any operational platform issues to the technical teams to resolve

Attributes Required :

● Smart, hard-working, with demonstrable integrity

● A passion for online, digital marketing and advertising is essential

● Bias towards action and solution-oriented

● A self-starter and fast learner with an active thirst for knowledge

● Willing to take direction and able to work independently, demonstrating initiative

● Highly organised with meticulous attention to detail

● Ability to multi-task and to meet tight deadlines

● Comfortable working under pressure in a fast-paced environment

Qualification, Competencies & Experience:

● Bachelor's Degree or Advanced Diploma

● If the degree/diploma qualification requirement isn’t met, at least 5 years of account management experience/exposure (through projects or responsibilities) will be required

● 3 years experience in B2B software or advertising sales (account management)

● Digital Marketing, Advertising and Sales experience (must have)

● E-Commerce experience is advantageous but not required

● Demonstrated ability to consistently achieve sales targets

● Strong track record of internal and external relationship management

The Environment:

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
• We are short on ego and high on output
• We are doers and not only thinkers, it’s all in the execution after all
• We love what we do and what we are creating

We seek to Employ an Extra Ordinary Min d who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering aworld-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and alwayslooks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

If you meet the above criteria and are anExtraordinary Mind , come and join us!

_Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference._