Night Manager - Virginia Beach

The Night Manager oversees contract compliance for our designated building maintenance accounts in the Virginia Beach / Hampton Roads area and manages the working relationship between City Wide and our independent cleaning contractors. This is a full-time, evening/overnight shift position ideal for someone with strong people-management skills and a background in facilities or janitorial services.

Key responsibilities:

\- Build and maintain strong working relationships with independent contractors by communicating client priorities and collaborating on solutions.

\- Review scope-of-work documents and conduct quality inspections to retain existing accounts and support new business growth.

\- Send nightly recap reports and escalate urgent issues to the Facility Services Manager.

\- Handle customer complaints, new account start-ups, and special client requests.

\- Enforce company policies on cleaning standards, tools, and equipment use.

Requirements

\- High school diploma or equivalent; additional experience in commercial janitorial or facilities services is a plus.

\- Prior supervisory experience, including coaching, motivating, and leading a team across multiple sites.

\- Strong organizational skills and attention to detail.

\- Excellent communication and interpersonal skills.

\- Comfortable with regular local travel between client sites; valid driver's license and reliable vehicle recommended.

\- Ability to lift up to 25 pounds and remain on your feet for extended periods during site visits.

Benefits

\- Pay: $21.00 per hour

\- Health, dental, and vision insurance

\- 401(k) with company match

\- Paid time off and holidays

\- Car and phone allowance

\- Opportunities to grow into account management or operations leadership