Retail Sales Area Manager

EKO Bulgaria is an international company operating in the field of fuel and fast-moving consumer goods. The company distributes its products and offers its services through a network of 102 petrol stations operating under the EKO brand.

If you are a commercially driven professional who thrives in a dynamic retail environment and enjoys improving performance, and delivering business results, we invite you to join our team as a Retail Sales Area Manager.

_Main responsibilities:_

• Manages the operational performance of EKO petrol stations within the assigned region;
• Monitors compliance with Health, Safety, Security and Environmental requirements;
• Ensures adherence to operational and maintenance standards;
• Drives customer service quality and active sales performance across the network;
• Analyzes sales results and implements actions to improve business performance;
• Monitors and optimizes operating expenses (OPEX);
• Identifies business opportunities and promotes continuous improvement initiatives;
• Monitors market trends, competitor activities, and promotional campaigns;
• Identifies business risks and threats, and recommends corrective measures;
• Manages customer complaints and supports resolution of operational issues;
• Supports recruitment and onboarding of petrol stations managers;
• Coaches and develops petrol stations managers to achieve operational and commercial excellence;
• Ensures effective implementation of company policies, procedures and training programs;
• Prepares regular business analyses, reports, and performance reviews.