Business Analyst - Payments T24

Roles & Responsibilities

\- Act as a Business Analyst from an Operations perspective across assigned projects.

\- Gather, analyze, and document user stories and requirements (functional, non-functional, legal, and operational) and maintain a prioritized backlog for the T24 core banking platform.

\- Partner with business and operational leads to identify, validate, and refine business needs.

\- Support the preparation of business cases, including timeline and budget estimates.

\- Establish project governance structures, including project teams, roles, and responsibilities.

Project Delivery & Execution

\- Ensure solutions are strategic, scalable, and aligned with future macro and regulatory developments.

\- Drive coordination across key initiatives to ensure consistency within the product and change roadmap.

\- Develop and maintain detailed project plans, identifying milestones, critical paths, dependencies, and deliverables.

\- Monitor project progress, proactively managing deviations from scope, timeline, or budget.

\- Identify, track, and resolve project risks and issues, proposing mitigation actions as required.

\- Ensure all project deliverables meet quality, scope, and timeline expectations through appropriate quality controls.

\- Coordinate and oversee User Acceptance Testing (UAT), including execution, defect resolution, and formal user sign-off.

\- Prepare and deliver accurate and regular project status reports and facilitate governance and stakeholder meetings.

Requirements

Professional Experience

\- 5–10 years of experience within private banking or a related financial services environment.

\- 3+ years of experience working with agile delivery methodologies (e.g., Scrum, SAFe), preferably in a Business Analyst or similar role.

\- Hands-on experience with the T24 core banking platform, particularly in:

\- Payments module (TPH)

\- SWIFT messaging (incoming and outgoing)

\- MX message implementation

\- Annual SWIFT standards changes

\- Additional exposure to Treasury / Interbank operations is highly desirable.

Technical & Functional Skills

\- Strong understanding of banking business processes, including process design and process re-engineering.

\- Proven ability to perform impact analysis across business models, systems, tools, and operational processes.

\- Experience identifying operational efficiencies and synergies.

Core Competencies

\- Strong problem-solving, decision-making, and analytical skills with sound judgment.

\- Ability to work independently, take ownership, and adopt a hands-on approach with minimal supervision.

\- Excellent stakeholder management, communication, and coordination skills.