IT Business Analyst Data Driven Saas
Fuku · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Checked against workable — still accepting applications.
- Location
- Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
- Type
- Full-time
- Posted
IT Business Analyst (Data Driven SaaS)
Location: KL Bangsar South (Hybrid)
Company: EU Data SaaS Company
Why You Should Apply
\- Work with the latest technology in a data-driven, AI-enabled European company serving enterprise customers.
\- Collaborate with a team of data engineers, scientists, and analytics engineers, providing opportunities for learning and professional growth.
\- Make a direct impact by engaging with end customers to understand their strategic goals and translating these into actionable steps for the Product Manager.
Key Responsibilities
\- Ensure data operations and quality, recognizing that good data input leads to valuable insights.
\- Track customer usage and utilization, providing support during onboarding and training.
\- Deliver first-level technical and functional customer support.
\- Assist with customer onboarding, training, and data integration to ensure customer success.
\- Develop dashboards and data visualizations for both internal and external stakeholders.
Requirements
\- Proficiency in SQL and Python for data transformation, cleaning, and preparation.
\- Comfortable communicating with new customers, including those who are non-technical or new to the product.
\- Strong storytelling skills, with the ability to turn data into clear, commercially actionable insights.
\- Suitable backgrounds include Data Analyst, IT Business Analyst, or Customer Success roles within data-driven product companies.
About the Company & Team
\- Clear career path into Data Analytics, Data Consultant, or Product Owner roles.
\- Funded SaaS technology/product company with a niche product and a large customer base.
\- Opportunity to work with global customers, with a European head office and a Malaysian engineering hub.
How to Apply
\- Click the “apply” button. You may submit your CV or share your LinkedIn profile—just send what you have.
\- The recruiter is available to provide more information before you apply.
\- Every applicant or enquiry will receive a reply.
Additional Notes
\- Employment passes, work visas, or relocation support are not provided.
\- Only candidates with work rights in Malaysia will be considered.
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