Field Operation Supervisor

POSITION SUMMARY:

Responsible for the supervision of all field operations executed by MCI. Executes on and oversees a field plan that exceeds the contract requirements for PDI, warranty and retrofit work. Establish and manage a strong, successful customer relationship that ensures MCI successfully receives awards for future orders.

_*Daily travel to various customer sites required_

WHAT YOU WILL DO:

• Understands and uses the MCI/New Flyer core values when working inside and outside the MCI/New Flyer organization.

• Understands and follow Respectful Workplace rules.
• Follow all applicable laws, arrive for assignments on time and follow all MCI/New Flyer travel policies.
• Regularly travel to work site locations to oversee, understand and support field operations.
• Be visible to field technicians and mechanics at their work sites.
• Participate and support all meeting architecture applicable to MCI/New Flyer field operations.
• Oversee training plan for field technicians.
• Organize and lead warranty repair, PDI and retrofit technician teams.
• Communicate the status of field operations daily to the Regional Product Support Managers and Regional Director.
• Acts as interim site manager during RPSM-s absence as assigned.
• Report all issues affecting MCI product or business to the Regional Product Support Managers.
• Review iBus website regularly.
• Other duties as assigned.

WHAT YOU NEED TO BE SUCCESSFUL:

• High School, 2 years College, Trade School or equivalent
• 5 years work experience or equivalent
• Some leadership experience
• Inventory management experience
• Transit bus electrical, mechanical, air system, hydraulic systems, HVAC systems, CAN/J1939, certifications/licenses preferred: 608 certification, ASE, CDL license.
• Proficient with MS Office

WHY JOIN OUR TEAM:

• Job Stability
• Respectful Workplace
• Safety is our top priority
• Health, Dental, & Vision - Effective Day 1 of Employment!
• Paid STAT Holidays
• Boot Allowance
• On the job skill and development training
• Ability to advance your career with a growing company

Annual Range: $90,000 - $115,000

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, e­fficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, [www.arbocsv.com,](https://www.arbocsv.com,) [www.alexander-dennis.com,](https://www.alexander-dennis.com,) [www.carfaircomposites.comand](https://www.carfaircomposites.comand) www.nfi.parts.