Retail Supervisor - Soho Home Westbourne Grove (Full Time)

**Soho Home...

** Soho Home is a modern interiors brand designed for relaxed, sociable living. With more than 25 years of design heritage, the range was created to mirror the look and feel of our [Soho Houses](http://sohohouse.com/) around the world.

**The Role…

** We are looking to recruit an enthusiastic, organised, sales driven Full Time Lead Interiors Consultant (Supervisor) to assist in leading the team at our Westbourne Grove Soho Home store & members space. The Supervisor will be responsible for assisting the General Manager in the day to day running of the space, managing all aspects in their absence and delivering a seamless, ‘second to none’ customer service experience.

**Main Duties…

**

• Supporting the Manager and Assistant Manager by leading the team in their absence.
• Lead morning briefs and empowering and driving the team to achieve sales
• Responsibility for daily cash up and closure of the store in the absence of the Management team
• Leading by example in demonstrating outstanding customer service and impeccable product knowledge on the Soho Home products as well as being an expert in Soho Houses interior design and style
• Working alongside the management team to drive sales and KPI’s, accurately reporting data back to relevant teams.
• Ensuring daily replenishment is up to date and in line with visual standards.
• Delegating tasks to ensure the successful running of the day to day store operations and ensuring the customer is always number one priority
• Support monthly stock counts alongside the team
• Perform other duties as assigned by their line manager

Requirements...

• Proactive & can-do attitude
• Previous Retail Supervisor/Senior Sales experience
• Good understanding of sales cycle in design/interiors market
• Ability to think on their feet to quickly resolve queries and issues
• Excellent communication skills at all levels
• Accountability and responsible approach
• Warm and friendly manner
• Confident working within a team and also individually.
• Leads by example
• Fluent in English both written and verbal
• Experience in furniture and international sales is an advantage

**Benefits...

** Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

• Discounts at Soho House globally, as well as Soho Home and Cowshed
• Soho House Membership after probation period
• Pension Scheme
• In conjunction with Soho Impact, take 3 days paid a year to support a charity of your choice.
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Generous Retail Discount
• Retail Commission