Specialist Payment Solutions - Shift Operations and Monitoring

**Join the best bank to work for in Bulgaria*

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**Who we are:

** Do you want to join a well-established bank with a start-up culture? No, we’re not joking!

We, at tbi , have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that?

It's all about our people. Our team is made up of brave, passionate and caring people who don’t just want to follow the same path - we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here - 70% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say.

Do you want to play a key role in our unique success story?

If so, we're looking for a Specialist Payment Solutions to join our team on the journey to success!

What You’ll do:

• Monitor daily payment transactions in the core banking system and take action when intervention is required.
• Monitor payment statuses and investigate potential issues with payment solution providers.
• Process and verify payment files through SWIFT, TARGET, BISERA and BORICA.
• Participate in settlement account reconciliation and payment-related operations.
• Handle payment returns, manual transactions and mass file imports.
• Review system logs and support the investigation of payment processing issues.
• Participate in the testing, implementation and optimization of payment processes.
• Identify opportunities for improvement and contribute to projects that make payment operations more efficient.
• Provide operational support and guidance to other teams.