Customer Service Representative

[](https://trustallred.com/)WASHINGTON HVAC SERVICES YOU CAN TRUST

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Yellowstone Local is proud to represent ALLRED, an industry leader in HVAC services.

Ready to put your customer service and dispatching experience to work in a role where organization, communication, and follow through make a real impact every day.

What's in it for You?

• Pay Range : $18 to $25 per hour.
• Schedule : Full time with rotating Saturday shifts.
• Benefits : Medical, dental, and vision coverage.
• Career Path : Advancement opportunities within the HVAC industry.
• Tools for Success : Hands on training, team support, and resources designed to help you succeed.

Why You’ll Love It Here

• Join an HVAC company with more than 12 years of proven success.
• Work with a team that values collaboration, reliability, and quality service.
• Build your HVAC knowledge while developing your customer service, scheduling, and dispatching skills.
• Take on a role that directly supports technicians, customers, and daily field operations.
• Grow professionally with opportunities to take on greater responsibility within the company.

Your New Role

• Work from our Auburn, Washington location as a Customer Service Representative supporting customers and HVAC field operations.
• Dispatch HVAC technicians to service locations and help keep daily schedules organized.
• Coordinate repair appointments and membership maintenance visits.
• Source and track OEM parts needed for active HVAC service jobs.
• Coordinate job site deliveries with designated runners.
• Maintain and organize the Membership Database.
• Record project information and service updates accurately.
• Communicate with customers and team members to help service calls move smoothly from scheduling through completion.
• Use your customer service, call center, HVAC dispatching, scheduling, and problem solving skills to support efficient daily operations.

Hiring Expectations : Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.