Customer Care Manager
Bosta · Cairo, EG
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- Location
- Cairo, EG
- Type
- Full-time
- Posted
About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
About the role:
Job Code: Incremental 2026CX-060
As a Customer Care Senior Manager, you will oversee a team of approximately five Team Leaders responsible for managing both voice and non-voice support channels within our company.
If you are a highly motivated individual with a passion for delivering exceptional customer support, we would love to hear from you.
About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
About the role:
Job Code: Incremental 2026CX-060
As a Customer Care Senior Manager, you will oversee a team of approximately five Team Leaders responsible for managing both voice and non-voice support channels within our company.
If you are a highly motivated individual with a passion for delivering exceptional customer support, we would love to hear from you.
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