Senior Account Manager
Cint · London, England, GB
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- Location
- London, England, GB
- Type
- Full-time
- Posted
Who We Are
Cint is a global software leader in technology-enabled digital insights and research technology. The Cint platform automates the insights-gathering process so that companies can gain access to insights faster with unparalleled scale. Cint has one of the world’s largest consumer networks for digital survey-based research, made up of over 239 million engaged respondents across more than 130 countries. Over 4,600 insights-driven companies use Cint to accelerate how they gather consumer insights and supercharge business growth.
- Develop & nurture strong relationships with customers whilst developing network with key business stakeholders to activate, scale and grow revenue.
- Act as a true consultative business partner, identifying client pain points, and recommending solutions from Cint’s product suite.
- Implement quarterly account growth plans
- Be able to confidently communicate Cint value propositions to customers’ business goals.
- Collaborate closely with colleagues across Enterprise, Media Measurement and
- Connected Data solutions to help identify and win new business opportunities.
- Serve as the lead point of contact for all customer account management matters.
- Serve as the voice of the customer to ensure their needs are being communicated into the Cint organization.
- Work closely with cross-functional internal teams including Customer Success,
- Customer Development and Project Management to improve the entire customer experience.
- Achieve quarterly goals while keeping clients satisfied and engaged with our products and services.
- Diligent use of CRM
- Forecast and track key account metrics
- Previous experience in a Account Management/strategic client facing role.
- Prior Experience in market research or media/advertising industry is required.
- Demonstrable experience of using a consultative approach to deliver a best-in-class solution for the client.
- Proven ability to collaborate and build strong relationships with customers.
- Accountable (one of our core values), with a passion for going the extra mile for clients.
- Proven ability to engage across corporate functions (Sales, Marketing, Customer Support, Professional Services, and Product Management).
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Passion for technology, with the ability to use, demonstrate, and speak about new disruptive technologies to clients.
- Excellent communication, negotiation and presentation abilities in English.
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Our Values
Collaboration is our superpower
- We uncover rich perspectives across the world
- Success happens together
- We deliver across borders.
Innovation is in our blood
- We’re pioneers in our industry
- Our curiosity is insatiable
- We bring the best ideas to life.
We do what we say
- We’re accountable for our work and actions
- Excellence comes as standard
- We’re open, honest and kind, always.
We are caring
- We learn from each other’s experiences
- Stop and listen; every opinion matters
- We embrace diversity, equity and inclusion.
More About Cint
In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.
Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, Berlin, Barcelona, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)
Our Values
Collaboration is our superpower
- We uncover rich perspectives across the world
- Success happens together
- We deliver across borders.
Innovation is in our blood
- We’re pioneers in our industry
- Our curiosity is insatiable
- We bring the best ideas to life.
We do what we say
- We’re accountable for our work and actions
- Excellence comes as standard
- We’re open, honest and kind, always.
We are caring
- We learn from each other’s experiences
- Stop and listen; every opinion matters
- We embrace diversity, equity and inclusion.
More About Cint
We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth.
In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.
Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)
Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our [AI usage guide](http://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/655c6b17c74f682dfe4dd060/acaefd72-69c2-4bf5-8e9d-d848d701336b?r=s3-eu-central-1).
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