General Manager(05512) - 4502 N Roxboro St.
Domino's · Durham, NC, US
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- Location
- Durham, NC, US
- Type
- Full-time
- Posted
We focus on our people, training, fun atmosphere and teamwork
GM Job Description
\- Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
\- When closing, responsible for end of the night bank deposits
\- When closing, responsible for doing a nightly product inventory count
\- When opening, ensure the store is set up properly and ready to receive orders upon time of open
\- Foster and project a sense of urgency with each and every order
\- Ensure the store is running according to Domino’s Operation Evaluation Review standards
\- Oversee total store operations
\- Communicate with other managers and staff regarding any aspect that impacts business operations
\- Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
\- Actively training the GMIT on all aspects of store operations
\- Maintain staffing levels that mirror the needs of business at any point of the day
\- Creating and maintaining an employee schedule based upon labor needs
\- Collect money and signed credit card receipts from delivery drivers at the end of their shift
\- Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
\- Ensure vehicle used for delivery pass inspection, both mechanically and visually
\- Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
\- Ability to read and understand P&L ledger
\- Uphold Dominos standards of grooming, uniform, and appearance
\- Promote pizza products, specials, and promotions
\- Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and
properly box products for delivery or carryout
\- Provide quality customer service to internal and external customers both over the phone and in person
\- Ability to speak and write clearly and comprehension of using a computer based order entry system
\- Contribute to and promote an atmosphere of teamwork, energy, and fun
Pass Background check, at least 1 year of prior GM resturant experience
All your information will be kept confidential according to EEO guidelines.
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