Quality & Compliance Officer BeNeSca

_Who we are_

We’re a top-10 global animal health company with a family business mindset.

Every day, we make life better for pets, their owners and the veterinary teams who care for them.

What you’ll do

As Quality & Compliance Officer BeNeSca, you'll act as the local expert for quality and compliance while collaborating with colleagues across multiple functions and countries.

1\. Quality Management & Compliance

_As the primary local quality contact and Responsible Person for Quality Assurance, you will maintain the Quality Management System and oversee day-to-day quality operations across the affiliate._

• Ensure all affiliate operations comply with applicable GDP requirements, local regulations and company quality standards.
• Maintain and continuously improve the local Quality Management System.
• Manage deviations, change controls and corrective and preventive actions (CAPAs).
• Coordinate self-inspections, support audit readiness and ensure inspection and recall preparedness for veterinary medicinal products.
• Support and oversee administrative batch release activities in accordance with applicable procedures.
• Manage product and customer quality data and ensure the effective handling of customer complaints, including logistics, commercial and quality-related complaints.
• Evaluate and decide on the disposition of returned, rejected or potentially falsified veterinary medicinal products, escalating product quality concerns to Group Quality where appropriate.
• Support commercial teams by providing quality-related expertise and information that contributes to customer satisfaction and business objectives.
• Ensure training programmes are implemented and promote a strong culture of quality and compliance throughout the affiliate.
• Stay informed about local and European GDP developments and regulatory requirements.

2\. Health, Safety & Environment (HSE)

_You will act as the local lead for Health, Safety & Environment activities and contribute to a safe and environmentally responsible workplace in close collaboration with internal stakeholders. _

• Ensure compliance with HSE policies, procedures and legal requirements.
• Identify, assess and report workplace hazards, risks, incidents and near misses.
• Promote a strong safety culture and act as a role model for safe and environmentally responsible behaviours.
• Participate in HSE training, audits, inspections and corrective action programmes.
• Contribute to achieving the company's HSE objectives and sustainability goals.

3\. Pharmacovigilance support

_You will support the Regulatory Affairs & Pharmacovigilance Officer in maintaining a robust and compliant Pharmacovigilance system and contributing to Pharmacovigilance activities across the affiliate. _

• Contribute to the establishment, maintenance and continuous improvement of the affiliate's Pharmacovigilance Quality Management System.
• Support the preparation and maintenance of Pharmacovigilance procedures and related quality documentation, including local PV SOPs.
• Assist in the collection, documentation, assessment and reporting of adverse events and safety-related information in line with regulatory requirements and company procedures.
• Support the management of Pharmacovigilance deviations and the timely implementation of CAPAs.
• Act as backup for Pharmacovigilance responsibilities and assume designated LRRP duties when required to ensure ongoing compliance.
• Support Pharmacovigilance interactions with national authorities and internal stakeholders where required.

4\. Regulatory Affairs support

_You will provide backup support for Regulatory Affairs activities and contribute to maintaining regulatory compliance across the affiliate._

• Act as backup for the Regulatory Affairs & Pharmacovigilance Officer and assume priority Regulatory Affairs responsibilities when required.
• Support the administrative management of marketing authorisations for veterinary medicines.
• Maintain regulatory databases and product platforms, ensuring accurate and up-to-date information.
• Provide regulatory guidance and support for promotional materials, marketing activities and related compliance reviews.
• Contribute to the harmonisation of regulatory, quality and pharmacovigilance processes, promoting an integrated approach across these functions.

Who you are

• Master’s degree in Veterinary Medicine, Pharmacy, Life Sciences, Biomedical Sciences, Biology or a related scientific discipline.
• Experience in Quality Assurance within the pharmaceutical, veterinary pharmaceutical or life sciences industry.
• Strong understanding of quality systems, GDP requirements and compliance processes.
• Excellent organisational and analytical skills with a strong attention to detail.
• Able to work independently while building strong relationships with a wide range of stakeholders.
• Strong communication and language skills (Dutch, French and English) with the ability to communicate clearly and effectively across different functions and countries.
• Customer-focused, service-oriented and able to build credibility with internal and external stakeholders.
• Stress-resistant, able to manage multiple priorities and deadlines in a regulated environment.
• Patient, accurate and thorough, with a strong focus on quality and compliance.
• A proactive attitude and passion for continuous improvement.

Why join us

• A meaningful specialist role with a direct impact on quality, compliance and animal health across the BeNeSca region.
• Broad exposure to Quality Assurance, Health & Safety, Pharmacovigilance and Regulatory Affairs.
• An attractive benefits package.
• 32 days of leave and a flexible hybrid working model, supporting a healthy work-life balance.
• The opportunity to collaborate with both local and international teams and subject matter experts.
• An international environment with strong connections to Group Quality, Regulatory Affairs and Pharmacovigilance functions.
• A global company with a family-oriented culture, combining an international mindset with a personal and collaborative working environment.
• A collaborative team of passionate animal lovers with a strong team spirit and regular team activities.
• Room for initiative, ownership and professional development.
• And yes, you can bring your furry friend to our state-of-the-art office in Niel!