Capacity Representative

_Capacity Representative Position_

Description: The Capacity Representative position reports directly to the Operations Manager while working closely with Account Managers and Sales Representatives. Capacity Representatives work in a competitive, fast -paced, and high-performance environment.

Pre-Requisites:

-Excellent communication skills

-Basic understanding of the Logistics Industry

\- Proficient with computer-based shipping databases.

\- Excellent time management skills

-Attention to detail

-Ability to manage multiple tasks simultaneously

Responsibilities:

\- Manage load distribution from bookings to over the road (OTR) and delivery

-Examine loads following pick up and upon delivery to verify conformance to customer specifications and DOT regulations

-Oversee and manage OTR operations by tracking and tracing customer freight

\- Contract dedicated carriers dependent on domestic capacity

\- Ensure compliance with directives, DOT standards, and company policies

\- Negotiate carrier rates based upon market averages

\- Approve and issue accessorial payments

\- Administer carrier contracts with dedicate lane prices, terms and conditions, and other contract modifications and settlements

-Participate in weekly team meetings to evaluate and adhere to customer needs

\- Collaborate with and assist Account Managers and Sales Executives

\- Participate in creating solutions to carrier “fall off”, claims and product OSD’s (overages, shortages, damages)

\- Analyze carrier insurance policies to ensure they comply with AMX policies

\- Work and familiarize with special operations such as transloading, dropping of trailers, power only, OSOW (oversized, overweight), and other special provisions