Data Center Technician

Location: Ashburn, VA

Employment Type: Contract

Shift: Day / Night / Rotating (24/7 environment)

About the Role

We are seeking a reliable and detail-oriented Data Center Technician to support operations at our Ashburn, VA facility. This role is responsible for installing, maintaining, and troubleshooting server and network hardware in a high-availability, mission-critical environment. The ideal candidate thrives in a fast-paced setting and is committed to operational excellence and uptime.

Key Responsibilities

• Rack, stack, and cable servers, network devices, and storage equipment
• Perform hardware installations, upgrades, and replacements (RAM, HDD/SSD, PSUs, NICs)
• Troubleshoot and resolve hardware, connectivity, and power issues
• Run, label, and manage structured cabling (copper & fiber)
• Monitor system alerts and respond to incidents per SLA requirements
• Maintain accurate documentation of installations, asset tracking, and ticket updates
• Perform routine inspections of power and cooling infrastructure
• Follow security, safety, and compliance protocols
• Coordinate with network engineers, system administrators, and facilities teams

Required Qualifications

• 1-3+ years of experience in a data center or IT support environment
• Basic knowledge of servers, networking fundamentals (TCP/IP), and hardware components
• Experience with structured cabling standards
• Ability to lift 50 lbs and work in hot/cold aisle environments
• Familiarity with ticketing systems and asset management tools
• Strong troubleshooting and problem-solving skills
• Ability to work shifts, including nights and weekends

Preferred Qualifications

• CompTIA A+, Network+, or similar certification
• Experience with remote hands support
• Familiarity with enterprise hardware (Dell, HPE, Cisco, etc.)
• Understanding of data center power systems (PDUs, UPS, generators)
• Experience working in high-density or hyperscale environments

Work Environment

• 24/7/365 mission-critical facility
• Fast-paced, SLA-driven environment
• On-site role (not remote)
• May require background check and security clearance depending on client requirements

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