Senior HR Specialist

Job Purpose

Responsible for employee relations cases, labor law compliance, and end-of-service calculations across UAE, KSA, and Jordan.

Key Responsibilities

_Employee Relations_

• Handles employee relations cases including grievances, misconduct, and workplace disputes: gathering information, conducting meetings with employees and managers, and documenting findings.
• Prepares investigation reports and complete case documentation for each ER case.
• Handles contested exits and high-risk cases, ensuring the documentation trail is complete and accurate.
• Follows up on labor complaints filed with MOHRE, KSA labor offices, and the Jordanian Ministry of Labor, and prepares the required responses and documentation in coordination with legal counsel.

_Labor Law Compliance_

• Provides guidance on UAE, KSA, and Jordan labor law requirements (contracts, probation, notice periods, working hours, leave entitlements, termination grounds).
• Monitors changes in labor legislation and regulations (MOHRE, HRSD/Qiwa, Jordan MoL) and recommends the required actions.
• Reviews employment contracts and HR policies for compliance across the three countries and flags any risks.
• Prepares and maintains country-specific compliance reference guides (probation rules, notice periods, EOS formulas, leave entitlements).

_End of Service & Gratuity_

• Prepares EOS and gratuity calculations for terminations, layoffs, and complex or disputed cases in line with each country's labor law.
• Reviews EOS calculations for accuracy before submission to payroll.
• Maintains updated EOS calculation templates per country and audits past settlements when required.

_Government & Regulatory Support_

• Prepares labor authority correspondence, filings, and notifications related to disciplinary actions and terminations.
• Supports government inspections and official requests with the required documentation.

Requirements

Qualifications & Experience

• 5–7 years of HR experience with a focus on employee relations and labor law compliance in the GCC (UAE and/or KSA essential; Jordan a plus).
• Hands-on experience calculating EOS/gratuity under UAE, KSA, and Jordan labor laws.
• Experience handling labor complaints and disciplinary cases.
• HR certification (SHRM, CIPD, SPHRi) is a plus.