Service Greeter

Job Title: Service Department Greeter

Location: Bristol, Tennessee

Job Type: Full-Time

Compensation: Salary

About Us

At Bristol Honda, our service department is the engine that keeps our customers moving. We pride ourselves on speed, accuracy, and top-tier customer care. We know that bringing a vehicle in for service can sometimes be stressful for clients, which is why we are looking for a high-energy Service Department Greeter to make their arrival smooth, welcoming, and stress-free.

The Role: What You 'll Do

As our Service Department Greeter, you will be the very first person customers see when they pull up. You will be setting a positive, efficient tone for their entire maintenance or repair experience.

Key Responsibilities:

• The First Welcome: Enthusiastically greet customers as they pull into the service drive or walk up to the service counter.
• Check-In & Triage: Identify the customer's appointment status, perform initial check-in steps (like recording mileage or VINs), and place protective floor mats/covers if necessary.
• Direct Traffic: Keep the service lane organized and moving smoothly, guiding vehicles or clients to the appropriate service advisor.
• Lounge Hospitality: Direct customers to our waiting lounge, introduce them to amenities (coffee, Wi-Fi, refreshments), and give them an idea of what to expect next.
• Keep It Pristine: Maintain a clean, organized, and safe service drive and customer reception area.

Who You Are (Qualifications)

You don't need to be a mechanic to excel here, but you do need to love moving fast and helping people.

• High Energy & Stamina: You enjoy being on your feet, moving around, and working in a fast-paced environment (sometimes dealing with outdoor weather elements in the service bay).
• Excellent Communicator: You are friendly, clear, and can confidently guide customers who might be in a rush.
• Detail-Oriented: Accurate with numbers and names--getting the initial check-in data right keeps the whole department running smoothly.
• Driver's License Required: A valid driver's license and a clean driving record are required, as you may occasionally need to move customer vehicles.
• Experience: Experience in automotive dealerships, retail, or hospitality is preferred, but a great attitude and strong work ethic are our top priorities.

Perks & Benefits

• Competitive hourly pay with steady hours.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holiday pay.

How to Apply

If you love cars/machinery and enjoy making people smile, we want to talk to you! Please submit your resume or drop by in person to fill out an application.

_Bristol Honda is an Equal Opportunity Employer and a drug-free workplace._