Operations Support Admin | Fresh Graduate

We are a world-leading smart mobility SaaS company with over 2.6M subscribers across 23 countries, and we are looking for an Operations Admin Staff**** to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Responsibilities:

• Scheduling with our customers of all installations
• Manage fast turnaround times and ensure installations has short lead times.
• Handle customers enquiries via inbound calls and email correspondence.
• Escalates enquiries or issues to relevant departments and ensure proper follow-up;
• Ensure quality customer service and maintaining good phone etiquette;
• Provide customer support activities;
• Quality checking of new processed sales agreement;
• Assist with any administrative duties and to perform any ad-hoc duties, as and when required.

Job Requirements:

• Graduate of Diploma or Bachelor's degree in Business Administration, Operations Management, or Office or Administrative Management courses.

• Open for Fresh Graduates or with 6 months in any admin-related experience.
• Proficient with Microsoft Office applications, must be skilled in Excel
• Excellent communication and interpersonal skills
• Willing to render overtime if needed
• Highly organized and with a sense of urgency
• Meticulous and with strong attention to details
• Can work onsite in Makati City, NCR