Clinical Medical Assistant

Clinica La Familia is a community-focused healthcare organization committed to providing high-quality, compassionate care. We serve patients and families with respect, cultural humility, and a strong emphasis on teamwork and service.

As a Clinical Medical Assistant in our Mesa, AZ clinic, you will support providers and patients by delivering safe, efficient clinical care and excellent customer service. This role is ideal for a new graduate or an experienced MA (0–5 years) who thrives in a fast-paced outpatient setting and enjoys working as part of a collaborative care team.

Key Responsibilities

• Room patients, obtain and document vital signs, chief complaint, and relevant history
• Prepare patients for exams and assist providers during procedures as needed
• Perform clinical tasks within scope and training (e.g., injections/immunizations, EKGs, phlebotomy, specimen collection, point-of-care testing)
• Maintain accurate, timely documentation in the electronic health record (EHR)
• Support medication workflows, including medication reconciliation and refill requests per protocol
• Provide patient education and reinforce provider instructions, including follow-up care and preventive health guidance
• Coordinate with front office, nursing, and provider teams to ensure smooth patient flow
• Clean, stock, and prepare exam rooms; maintain supplies and equipment
• Follow infection prevention, safety, and privacy standards (HIPAA) at all times
• Support quality initiatives, care gaps closure, and population health activities as assigned

Required Qualifications

• Medical Assistant training completion (certificate/diploma) or equivalent clinical experience
• 0–5 years of experience in an outpatient/ambulatory clinical setting (preferred but not required)
• Current BLS/CPR certification (or ability to obtain within a specified timeframe)
• Comfortable using an EHR and basic computer applications
• Strong communication skills and a patient-centered approach
• Ability to multitask, stay organized, and work effectively in a team environment

Preferred Qualifications

• National MA certification (CMA, RMA, NCMA, or equivalent)
• Experience in family medicine, primary care, pediatrics, or community health
• Bilingual skills (Spanish/English) or experience working with diverse patient populations
• Experience with immunization schedules, preventive care workflows, and point-of-care testing

Work Environment & Physical Requirements

• Clinic-based role in Mesa, AZ with frequent standing, walking, and room turnover
• Regular use of clinical equipment and exposure to common healthcare cleaning agents
• May require lifting/moving supplies and assisting patients as needed
• Must be able to follow infection control practices and wear appropriate PPE