Event Delivery Lead (Casual) - Upper Mount Gravatt

Own the end-to-end execution of high-impact educational events and lead on-site teams to operational success.

Contour is seeking an organized, proactive, and decisive **Event Delivery Lead to join our Operations team on a casual basis. Based in Upper Mount Gravatt , this is an event-driven role where your hours will differ depending entirely on our event schedule** , making it ideal for someone seeking dynamic, flexible operational work.

You will take full ownership of the **end-to-end delivery of Contour's events \- primarily focusing on orchestrating exams and assessments , while adapting to deliver workshops, information nights, and online events. As the primary on-site operational lead** , you will be responsible for logistics, resource coordination, and casual team management to ensure every event runs flawlessly.

**Who We Are**

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

• **Contour Education:********** Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
• **Contour Medprep:** Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
• **Contour TestPrep:********** Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

**What You Will Do**

• **End-to-end event delivery – Lead on-site logistics, timetabling, and team coordination for student assessments and events at our Upper Mount Gravatt campus**.
• **Flawless planning** – Map out detailed timelines, floor plans, and run sheets to ensure seamless execution from setup to pack-down.
• **Rigorous documentation** – Build clear checklists, site manuals, and operational guides to keep every event component fully aligned.
• **On-site leadership** – Serve as the calm, authoritative point of contact for casual staff, venue managers, students, and internal teams.
• **Staff management & briefs** – Roster, brief, and guide casual invigilators and event teams to maintain high standards of delivery.
• **Exam integrity & supervision** – Direct and oversee assessment rooms to ensure a highly structured, quiet, and strictly compliant environment.
• **Student wellbeing & equity** – Facilitate approved Special Examination Arrangements and handle student needs with poise and professionalism.
• **Daily agile briefings** – Lead daily team huddles during multi-day events to surface challenges, gather feedback, and implement rapid fixes.
• **Resource & budget control** – Manage printing, stationery, and vendor sourcing while keeping event expenses strictly within approved budgets.
• **Venue evaluation** – Conduct thorough site visits and assessment checks to inform venue selection and operational design.
• **Registration & attendance** – Oversee event software to manage check-in flows and accurately track student attendance in real time.

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**What You Will Bring**

• **Event operations background with proven experience in coordination** , exam delivery, or logistics is ideal.
• **Casual team leadership exposure is desirable, but full training and onboarding** support are provided.
• **Operational mastery with a track record of managing timelines , documentation, compliance, and event budgets**.
• **Tech confidence navigating registration platforms** , booking software, and standard office tools.
• **Unshakable composure to stay calm, sharp, and decisive** during live, on-the-day surprises.
• **Meticulous precision and high attention to detail** across candidate data, venue manuals, and procedures.
• **Exceptional organization , time management, and clear written communication** skills.
• **Student-first mindset dedicated to maintaining a safe, calm, and supportive environment**.
• **Required clearances – Valid Queensland Working with Children Check (Blue Card**).
• **Reliable availability to work on-site at our Upper Mount Gravatt campus** for shifts tied directly to the event calendar.

**Why You Will Love It**

• Join a vibrant, fast-growing educational ecosystem that has impacted over 15,000+ students.
• Gain access to full training, comprehensive site manuals, and dedicated support to set you up for success.
• Enjoy the flexibility of casual work that varies naturally with our event schedules.
• Opportunity for career development to progress within the Operations department as the organisation grows.
• Competitive casual hourly rates with the benefits of a collaborative, purpose-driven team environment.

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**How To Apply**

If you care about delivering seamless event experiences and putting students first, we’d love to hear from you.

**Application Process**

• Submit your application
• Suitable candidates will then be invited for an interview