Sales Representative

**Help families navigate one of the most important decisions in their child's education.**

Contour works with high-achieving students across Maths, Science, English, UCAT prep, and selective entry exams. As a Sales Representative, you'll be the first person a family speaks to. You'll answer their questions, book trial lessons, and help them decide if Contour is the right fit. This is a sales role, but it works because you actually care about the outcome.

Great fit if you've recently finished a university degree, did well at school yourself, and can build genuine rapport with people, whether that's a parent weighing up an important decision or a Year 12 student who wants someone straightforward in their corner.

**Who We Are**

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

• **Contour Education:********** Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
• **Contour Medprep:** Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
• **Contour TestPrep:********** Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

**What You Will Do**

• **Connect with interested families:** Contact students and parents who have enquired about Contour, registered their interest or are eligible for follow-up after a free trial. Most outreach takes place by phone, supported by email and text. This is primarily a B2C outbound-calling sales role, but you will not be working from completely cold prospect lists.
• **Manage new enquiries:** Respond to incoming phone, email and text enquiries, understand what each family needs, explain the most relevant programs and book free trial weeks.
• **Drive enrolments:** Follow up with families after their trial, answer concerns and clearly explain the value of the most suitable Contour program.
• **Own your pipeline:** Keep your CRM records accurate, complete follow-ups when promised and maximise every appropriate opportunity.
• **Achieve your targets:** Work towards clear activity, trial-booking and enrolment goals while maintaining an honest, student-focused approach.
• **Improve the process:** Share customer feedback and recurring questions with your Sales Team Leader to help improve the family experience and conversion process.

This is a **full time, permanent role (38 hours a week) weekdays 11am to 9pm and weekends 9am to 5pm, based at our Melbourne CBD campus**.

These are the business’s operating hours, not an expectation that you work every day or every available hour. **Evening and weekend availability is required**.

**What You Will Bring**

• **Strong communication skills** , with the empathy to build real relationships with students and parents.
• **Solution-focused** , confident addressing concerns and guiding families through a decision rather than pushing them into one.
• **Organised under pressure** , able to manage multiple enquiries and follow-ups while staying focused on targets.
• **Comfortable with CRM systems and quick to pick up new software (bonus points if you've used HubSpot** before!).
• **Strong academic record** through VCE or equivalent.
• **Bachelor's degree** (completed or in progress) in Commerce, Business, or a related field.
• **Genuinely student-focused** , with a real interest in helping families succeed, not just closing a sale.
• Retail, hospitality, call centre, or sales experience (**preferred** , not required).

**Why You Will Love It**

• **Competitive salary** ($70,000 base + uncapped commissions + super), extra leave, EAP access, and lifestyle perks.
• **Purposeful work** , you're often the first person a family speaks to, and how you show up genuinely shapes a student's start with Contour.
• **Real ownership from day one** , your pipeline, your targets, your calls.
• **Structured training and coaching , weekly group sessions plus personalised feedback, with a real path to Senior Consultant or leadership** for those who perform.
• **Direct access to founders** , no layers of management, inside one of the fastest growing education companies in Australia.
• **A driven, easy-going team** , hardworking but genuinely friendly, no corporate politics.

**How to Apply**

If you are committed to guiding families through their educational journey, we’d love to hear from you.

**Application Process**

1. Submit your application.

2. Shortlisted candidates will complete a behavioural and video interview assessment.

3. Suitable candidates will then be invited for an in person interview.