Business Development Representative

The Business Development Representative role is a fundamental driver of the development of the existing and new Routes to Market (RTMs). Working across all Suntory Soft Drinks accounts within the Direct-to-Store channel (DTS) and Out-of-Home Channel (OOH), the successful candidate will lead and manage the development of the commercial business to deliver and execute Suntory objectives.

_Key features of the role include, but which are not limited to, the following requirements and deliverables:_

• Sales - Achieve and exceed agreed sales and profit growth targets.
• KPIs - Overdeliver against the KPIs specific to the role and in-line with the wider business goals.
• Channel priorities – Adapt strategy to maximise return within the different customer channels.
• Strategic Development – Plan for and drive future growth within existing and emerging channels.
• Customer Management - Develop a detailed understanding of and tightly manage your customer pipeline.
• Journey Planning - Structured journey planning to maximise efficiency and volume within territory.
• Call-File Management - Rigorously manage existing call-file of customers and grow their sales through opportunities identified when conducting physical visits as dictated by the Journey-Plan.
• New RTMs - Proactively identify a call-file of new business customers within existing and new sales channels and grow these to become established and regular customers.
• Time Management - Effective appointment setting to maximise the return from each physical visit. • Developing people - Work with wider sales team to help them achieve theirs and wider business goals.
• Account Management - All necessary administrative to be completed in time and proficiently.
• Ad-Hoc - Fulfilment of any additional requests from the line manager and / or key client contacts.

_KEY RESPONSIBILITIES WITHIN EACH CHANNEL Direct-To-Store Channel: _

__

• To Deliver Monthly, Quarterly and Annual NSV Revenue and NSV Per Litre Targets in line business objectives within the Top Tier of Accounts.
• To oversee the delivery of the remaining DTS accounts commercial KPIs within the NI sales team.
• Act as Mentor and Coach to sales team to unlock opportunities within the DTS Channel.
• Develop relationships with key opinion leaders within the DTS Channel, both growing existing business and identifying new opportunities within this customer group.
• Development and maintain relationships with Customers BDMs teams.
• To Deliver Annual KPI Metrics (Distribution, Space, Activation) Targets in conjunction with relevant CPM and Suntory colleagues.
• Deliver Pro-Active development and implementation of Brand Strategies into Customer Activation Plans.
• Attend regular Customer reviews with Customer Business Manager (CBM) and present back on key wins / successes within the relevant estate of stores.
• Physically call to each account at least once a month or as per journey plan to develop relationships with re-order buyers and depot floor personnel with the key focus to effect change within the account.
• Development and maintain relationships with Customers BDMs teams. Actively look for and gain leads in all areas.
• Proactively develop and implement the Brand Strategies via the Customer Activation Plans. Attend regular Customer reviews with CBM and present back on key wins / successes.
• Work closely with CBM for OOH to help ensure commercial objectives are achieved.
• Develop relationships with key opinion leaders within the OOH Channel, actively creating a “Pull” Strategy for both growing existing business and identifying new opportunities.
• Development and maintain relationships with Customers BDMs teams. Actively look for and gain leads in all areas of Vending, Industrial Catering, Education, Street Foodservice.
• Develop seasonal strategies to ensure full visibility i.e. Staycation sites and sporting seasons etc. Proactively develop and implement Brand Strategies into Customer Activation Plans.
• Attend regular Customer reviews with CBM and present back on key wins / successes. Become the Champion of OOH Channel within the Sales Team and ensure the sales teams develop call files to include OOH sites. Customer Groups:
• Work closely with CBMs and Field Sales Manager to develop relationships in the Retail Groups of all badges in NI.
• Ensure KPIs are hit for all groups
• Actively look at ways to engage in long term JBPs to leverage the strength of the brands and activations.

_Benefits:_

• Salary - Competitive
• Commission Bonus of 10% per quarter
• Company Vehicle
• Fuel Card/Mileage
• Companywide recognition awards + regular Company events and activities
• Discounted Health Insurance
• Access to company pension provider
• IVF Support Policy
• Enhanced Maternity & Paternity Pay
• Reward & Recognition through our People Awards Scheme
• Fast career development and progression opportunities for performers from 6 months
• Employee Assistance Program
• Active Diversity and Inclusion teams across the business
• Bike to Work Scheme
• Employee Referral Payment Scheme

Every member of the CPM team contributes to the overall growth of our business. People are at the core of CPMs business proposition so as a key member of the CPM Operations team this role is expected to make a significant contribution to the culture within CPM, via demonstrable initiatives to drive best practice and continuous improvement. A winning attitude combined with a digital mindset is essential for success in this role.