Customs Process Analyst

About Customs Support Group

_Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in __14 European countries_ _ with __100+ offices_ _ and a team of __1,700+ customs professionals_ _._

_We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs._

_What we do_ _: We support more than __60,000 clients_ _ and process over __20 million declaration lines each year_ _.

From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable._

_How we work:__ We combine __local customs expertise_ _ with __modern digital tools_ _ to handle large volumes accurately and at speed.

Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains._

_Why it matter:__ Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.

CSG helps clients stay compliant, reduce risk and keep their supply chains moving._

Why Join Us

_At CSG, you will be part of a growing international organization that is improving how customs work gets done._

_You will:_

• _Work with experienced customs professionals and technology teams_

• _Gain exposure to international trade and complex supply chains_

• _Contribute to services that have a real impact on global commerce_

_This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter._

Purpose of the position

_To oversee the smooth_ _processing of SCDP Supplementary Declarations_ _for a given customer on a month-to-month basis. The job also involves completing_ _Month End checks_ _to ensure all entries have been accounted for and adhering to HMRC rules to maintain our/the customers CFSP Authorisation._

_A pivotal role that requires_ _attention to detail_ _and being able to work to a process while also giving consideration to how those processes can be improved. Experience in Excel is an advantage but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a __strong team ethic but also the ability to work proactively_ _on your own._

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Main Responsibilities

• _Input shipment detail to create Supplementary Declaration into Ricardo_
• _Cross-reference and match products from CSG files against excel data provided by the customer, being particularly careful to note anomalies in pieces and value_
• _Funnel matched invoices and line detail into Ricardo_
• _Complete warehouse removals using customer data_
• _Fix any CDS errors attributed to entries_
• _Complete Month End checks ready for the Final Supplementary Declaration_
• _Work through completed entry folders and merge documents in the format outlined by the customer_
• _Upload merged documentation to customer SharePoint under correct month_
• _Input completed SDI entry detail (Entry Number and Date) into customer UCR Log_
• _Input details from shipments in the “New Jobs” folder into the customer Query Log as outlined by the team_
• _Answer queries_
• _To undertake any training as required to perform the role_
• _Ad hoc duties as and when required_

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What to Expect

• _The work is office based._
• _The dress code is smart, but business-casual is acceptable in the office._
• _The working environment can be stressful, as much of the work is aimed at meeting tight delivery deadlines, although you will be supported by the team._

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Requirements

• _A good level of_ _numeracy and literacy_ _to confidently present to colleagues._
• _Strong communication and interpersonal skills._
• _Excellent organisational and multitasking abilities._
• _Detail-oriented with a commitment to accuracy._
• _Ability to work independently and as part of a team._
• _A customer-focused mindset and a dedication to providing exceptional service._
• _Proactive and confident._
• _Completes personal goals._
• _Committed to the highest quality and compliance standards._
• _Values: Accountability, Quality, Integrity & Teamwork_