Human Resources Manager
DesignThink Advisory · Lagos, Nigeria, NG
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- Location
- Lagos, Nigeria, NG
- Posted
Job Advert
Job Title: HR Manager
Job Type: Onsite, Full Time
Job Location: Victoria Island, Lagos, Nigeria
Company Overview
Our client is a newly opened boutique hotel in the heart of Victoria Island, Lagos, dedicated to delivering exceptional, personalized guest experiences. As we build our founding team, we are looking for an HR Manager who will shape our people culture from the ground up.
Role Summary
The HR Manager will own the full spectrum of people operations, from recruitment and onboarding to performance management and employee relations, ensuring we attract, develop, and retain hospitality talent that reflects our brand of warm, world-class service.
Key Responsibilities
- Develop and implement HR policies, procedures, and an employee handbook aligned with Nigerian labour law
- Manage end-to-end recruitment for all departments (front office, housekeeping, F&B, kitchen, maintenance, security)
- Design and run onboarding and hospitality service training programs
- Administer payroll inputs, leave, attendance, and benefits
- Drive performance management, appraisals, and staff development plans
- Handle employee relations, grievances, and disciplinary processes fairly and confidentially
- Ensure compliance with statutory requirements (PAYE, pension, NSITF, ITF, HMO)
- Foster a positive workplace culture with strong staff engagement and retention
- Advise management on organizational structure, staffing budgets, and manpower planning
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Minimum of 3 years' HR experience, with demonstrable experience in the hospitality industry (hotel, restaurant, or resort)
- Solid knowledge of Nigerian labour law and statutory compliance
- Experience recruiting and managing shift-based, customer-facing teams
- Strong interpersonal, conflict-resolution, and communication skills
- Proficiency with HRIS/payroll software and Microsoft Office
- CIPM certification (or in view) is an added advantage
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