Customer Service Representative

FULL-TIME CUSTOMER SERVICE REPRESENTATIVE

Diehl Collision of South Hills - Pittsburgh, PA

Diehl Collision of South Hills is growing and looking for a motivated, professional Customer Service Representative to join our team full time!

If you enjoy helping people, staying organized, and being part of a fast-paced automotive environment, this is a great opportunity to build your career with one of the region's most trusted collision centers.

What You'll Do:

• Greet customers in person and over the phone
• Schedule repair appointments and manage daily workflow
• Communicate repair updates to customers
• Coordinate with insurance companies
• Process paperwork and maintain accurate records
• Provide exceptional customer service from drop-off to delivery

What We're Looking For:

• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• Ability to multitask in a busy environment
• Basic computer skills
• Previous customer service or automotive experience preferred (but not required)

What We Offer:

• Competitive pay
• Full-time hours
• Health, dental, and vision benefits
• 401(k) with company match
• Paid time off
• Opportunity for growth within Diehl Automotive

Join a team that values professionalism, teamwork, and delivering an exceptional customer experience.

Apply today and become part of the Diehl Difference at Diehl Collision of South Hills!