Regional Operations Manager

**Why Ecowize?**

At Ecowize North America, we go beyond cleaning food production facilities — we safeguard public health and drive operational excellence. As part of our team, you’ll join a mission-driven organization committed to food safety, innovation, and people development. If you’re ready to lead, inspire, and make a measurable difference, this role is for you.

**********Your Role: Regional Operations Manager (Sanitation)**

As a **Regional Operations Manager** , you serve as a pivotal multi-site operational leader and a developing pipeline to the Area Manager role. Overseeing a focused portfolio of sanitation sites within a designated region, you will ensure top-tier service delivery, regulatory compliance, client satisfaction, and team performance. Reporting directly to the Area Manager or Division Manager, you lead Site Managers and their teams while managing a lean span of control.

This role combines direct multi-site operational management with tactical deployment responsibilities. In addition to managing your assigned sites, you will serve as a flexible operational partner — deploying to other regions or areas to launch new site start-ups, support operational turnarounds, or step in as an Acting Area Manager during vacancies or extended leaves.

**Key Responsibilities**

• **Multi-Site Operational Leadership:** Lead sanitation operations across assigned facilities to deliver consistent, high-quality, and compliant service.
• **Site Manager Coaching & Development:** Coach, mentor, and develop Site Managers and site leaders to build high-performing, accountable teams aligned with safety, food quality, and operational standards.
• **Rapid Deployment & Start-Up Support:** Deploy to new client locations to lead site start-ups, establish operational cadence, implement SSOPs/SOPs, and onboard site leadership.
• **Interim Area Management & Coverage:** Serve as an Acting Area Manager or support neighboring regions/areas during leadership vacancies, extended leaves, or high-priority operational initiatives.
• **Audit Preparedness & Regulatory Compliance:** Ensure site readiness for regulatory (USDA/FDA) and 3rd party audits (SQF, BRCGS); facilitate root cause analysis and corrective action implementation.
• **Cross-Functional Collaboration:** Partner with internal cross-functional teams (HR, Quality, Safety, Finance, OPEX) to drive efficiency, resolve operational issues, and implement best practices.
• **Financial & Resource Management:** Monitor site budgets, KPIs, labor usage, chemical consumption, and resource allocation to achieve financial and operational targets.
• **Culture & Accountability:** Foster a safety-first culture of continuous improvement, open communication, and frontline engagement.

**What Success Looks Like: Core Competencies**

We’re looking for a leader who:

• **Drives Results:** Achieves goals through persistence, precision, and ownership across multiple site environments.
• **Develops Talent:** Coaches and invests in Site Managers and frontline supervisor growth and career progression.
• **Adapts & Deploys quickly:** Thrives in fast-paced environments, adapting quickly when stepping into new sites, regions, or interim leadership roles.
• **Thinks Critically:** Analyzes site performance issues, solves complex operational problems, and uses data for smart decisions.
• **Communicates Effectively:** Builds trust with clear, candid, and audience-aware communication across diverse teams and client leadership.
• **Collaborates Across Teams:** Works seamlessly with cross-functional partners and site teams to create consistent operations.
• **Builds Relationships:** Partners with client leadership and internal teams to foster mutual trust and long-term success.

**Our Values in Action**

• **Partnership:** You build relationships rooted in trust, transparency, and shared goals — with clients, colleagues, and frontline teams.
• **Excellence:** You uphold high standards, follow SOPs, and lead your teams to deliver consistent, high-impact outcomes.
• **Integrity:** You do what’s right — even when it’s hard. You lead with accountability, fairness, and courage.

**What You Bring**

• **Experience:** 5+ years of operational leadership experience in food manufacturing, sanitation, or food production environments (multi-site experience preferred).
• **Developing Leadership Capability:** Demonstrated track record of leading, mentoring, and developing site-level managers and supervisors.
• **Sanitation & Food Safety Expertise:** Strong working knowledge of USDA/FDA regulations, GMPs, SSOPs, Allergen Controls, and GFSI audit standards (SQF/BRCGS).
• **Safety Leadership:** Proficient in workplace safety standards including Lockout/Tagout (LOTO), HAZCOM, PPE protocols, and chemical handling.
• **Bilingual (Spanish/English): Required** for effective communication and leadership across diverse teams.
• **Technology Skills:** Proficient with Google Workspace, Microsoft Office, Learning Management Systems (LMS), digital quality management systems (e.g., eQMS), and workforce management platforms (e.g., Rippling).
• **Mobility & Flexibility:** Proven ability to travel extensively, adapt to shifting regional priorities, and support off-shift operational needs.

**Job Details**

• **Job Type:** Full-time
• **Location:** Remote / Field-based within designated region
• **Travel:** Up to 70% – 80% (ability to travel within assigned region and deploy to other areas/regions as required for start-ups, coverage, or support)
• **Schedule:** Must be flexible across shifts (days, nights, overnight, and weekends based on site start-ups, audits, and operational needs)

**Compensation & Benefits**

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off & holiday pay
• Relocation assistance (if applicable)
• Professional development & clear career advancement path toward Area Manager roles

**Your Future Starts Here**

At Ecowize, we believe in growing together. Whether you’re climbing the leadership ladder or helping others do the same, we give you the tools, training, and support to succeed. We're proud to be a launchpad for people who want purpose, security, and a future they can count on — no degree required.

If this sounds like your next step, we’d love to hear from you.