F&B Service Crew

Job responsibilities:

\- Provide excellent customer service by greeting and assisting guests in a friendly and professional manner.

\- Take and serve food and beverage orders accurately and efficiently, ensuring customer satisfaction.

\- Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.

\- Assist in food preparation and plating as needed, adhering to company standards and hygiene protocols.

\- Handle customer inquiries, requests, and complaints promptly and professionally.

\- Collaborate with team members to ensure smooth operations and a positive dining experience for all guests.

\- Follow all safety and sanitation guidelines to maintain a clean and safe working environment.

\- Participate in training sessions and team meetings to stay updated on company policies and procedures.

Job requirements:

\- High school diploma or equivalent; prior experience in F&B or customer service is a plus.

\- Strong communication and interpersonal skills with a customer-focused attitude.

\- Ability to work in a fast-paced environment and handle multiple tasks efficiently.

\- Team player with a positive attitude and willingness to learn.

\- Basic knowledge of food safety and hygiene practices.

\- Flexibility to work shifts, including weekends and public holidays.

\- Proficiency in multiple languages is an advantage but not mandatory.

Job benefits:

\- Competitive salary with opportunities for performance-based incentives.

\- Comprehensive training and development programs to enhance skills and career growth.

\- Employee meal allowances and discounts on dining at Haidilao outlets.

\- Supportive and inclusive work environment with a strong emphasis on teamwork.

\- Opportunities for career advancement within a globally recognized brand.

\- Health and wellness benefits, including medical insurance and annual leave.

\- Recognition and rewards for outstanding performance and contributions.