Trust & Safety Policy Specialist - Global / Internationalisation

Trust & Safety Policy Specialist – Global

Location: Singapore

Function: Trust & Safety / Policy / Platform Governance

Levels: Hiring at multiple levels, open to consider Senior individual contributors

About the Role

Our client is a rapidly expanding global consumer internet platform with hundreds of millions of users across content, community, e-commerce, and advertising ecosystems. As the platform continues to scale internationally, building a robust and adaptive global policy framework is critical to ensuring content safety, regulatory compliance, and ecosystem health across diverse markets.

This role sits within the Trust & Safety Policy team, focusing on designing and evolving global content and community policies, translating high-level principles into operational standards, and ensuring effective implementation across regions. You will work at the intersection of policy, product, legal, and operations, navigating complex and fast-changing risk landscapes across different cultural and regulatory environments.

Key Responsibilities

\- Global Policy Development & Optimisation

\- Develop, maintain, and continuously optimise global content and community policies, including:

\- Community guidelines

\- Advertising policies

\- Creator policies

\- Ensure platform safety and long-term ecosystem health

\- Policy Translation & Operationalisation

\- Translate policy principles into clear, actionable moderation standards and operational guidelines

\- Enable moderation and review teams to execute policies effectively and consistently

\- Cross-Functional Collaboration

\- Work closely with moderation/review, legal, product, and engineering teams

\- Ensure consistent policy understanding and smooth implementation across functions

\- Risk Identification & Policy Evolution

\- Identify and assess platform risks

\- Monitor policy enforcement effectiveness, industry trends, and emerging issues

\- Continuously drive policy iteration and improvement

Requirements

\- Education

\- Bachelor’s degree or above

\- Preferred backgrounds: Law, Public Policy, International Relations, Media/Communications, Sociology

\- Relevant Experience

\- Minimum 4+ years of experience in Trust & Safety, content policy, platform governance, or related domains

\- Experience in international or cross-border environments is preferred

\- Language & Communication

\- Fluent in English (working language)

\- Strong cross-cultural communication skills

\- Ability to understand regional user behaviours and cultural nuances across markets

\- Work Style & Environment

\- Ability to operate effectively in fast-paced environments and multi-timezone, global teams

Nice to Have

\- Experience in global internet platforms such as YouTube, Meta, or X

\- Familiarity with global regulatory frameworks, including GDPR, DSA, COPPA

\- Experience handling cross-border content risks and global major incidents or sensitive events

Why This Role

\- Opportunity to shape global content policy for a rapidly scaling international platform

\- Work on complex, real-world issues at the intersection of content, regulation, and culture

\- Direct impact on platform integrity, user safety, and global compliance

\- Exposure to multi-region governance challenges and evolving regulatory landscapes

• Due to volume of applicants, only shortlisted candidates will be contacted

EA Licence No.: 25S3232

EA Personnel No.: R1874604

EA Personnel Name: Kenneth Ho