Resolution Specialist Team Leader
Getwingapp · Metro Manila, PH
Checked against lever. Still accepting applications.
- Location
- Metro Manila, PH
- Type
- Full-time
- Salary
- PHP 45,000–PHP 50,000 / month
- Posted
The Resolution Specialist Team Leader oversees the Resolution Team and is accountable for the effective handling of customer escalations, complex service issues, and high-risk cases. This role ensures consistent application of company policies, timely case resolution, and high-quality customer outcomes while leading, coaching, and developing Resolution Specialists.
The Resolution Specialist Team Leader oversees the Resolution Team and is accountable for the effective handling of customer escalations, complex service issues, and high-risk cases. This role ensures consistent application of company policies, timely case resolution, and high-quality customer outcomes while leading, coaching, and developing Resolution Specialists.
Stop retyping the same form
Upload a CV once, and Otto fills in this application for you.
Try Free Now →