Team Lead

Job Description – Warehouse Team Lead (Shipping & Receiving)

Job Title: Warehouse Team Lead – Shipping & Receiving

Department: Warehouse Operations / Logistics

Reports To: Warehouse Supervisor / Operations Manager

Employment Classification: Hourly, Non-Exempt

Work Location: Assigned Warehouse Facility

Schedule: Mon – Fri (7:45am – 5:00pm)

Position Summary

The Warehouse Team Lead is responsible for supporting daily shipping, receiving, and warehouse operations to ensure the accurate and timely movement of materials and products. This position provides hands-on leadership to warehouse employees, coordinates daily work assignments, monitors productivity, and ensures company safety and operational procedures.

The Team Lead works closely with Supervisors and Management to maintain efficient warehouse operations, resolve daily operational concerns, and meet customer requirements.

Essential Duties and Responsibilities

1. Shipping and Receiving Operations

• Coordinate daily inbound and outbound shipping and receiving activities.
• Verify incoming and outgoing shipments for accuracy, quantity, and condition.
• Ensure materials are properly received, identified, labeled, stored, and shipped.
• Monitor loading and unloading activities to ensure safe and efficient operations.
• Verify shipping documents, packing lists, bills of lading (BOL), and receiving records.
• Communicate shipment discrepancies, shortages, damages, or delays to management.
• Support on-time shipping and receiving schedules to meet customer requirements.

1. Team Leadership and Coordination

• Provide daily directions and work assignments to warehouse employees.
• Monitor employee productivity, attendance, and completion of assigned tasks.
• Assist with training new employees in warehouse procedures, equipment, and safety requirements.
• Promote teamwork, accountability, and effective communication among employees.
• Identify operational concerns and communicate them to the Supervisor or Manager.
• Assist management in maintaining appropriate staffing coverage and workflow.
• Lead by example through professionalism, dependability, and adherence to company policies.

1. Inventory and Warehouse Organization

• Support accurate inventory movement, storage, and tracking.
• Assist with cycle counts, inventory checks, and discrepancy investigations.
• Ensure materials are stored in designated locations and properly identified.
• Maintain clean, organized, and accessible warehouse work areas.
• Support proper material handling practices to prevent product damage and inventory errors.
• Report inventory shortages, overages, or damaged products to management.

1. Safety and Quality Compliance

• Ensure employees follow company safety policies and warehouse operating procedures.
• Monitor proper use of personal protective equipment (PPE) and material handling equipment.
• Identify and report unsafe conditions, near misses, and workplace incidents.
• Support compliance with OSHA requirements and company safety standards.
• Ensure shipping and receiving activities meet established quality and customer requirements.
• Participate in safety meetings, training, and continuous improvement activities.

1. Documentation and Operational Reporting

• Maintain accurate shipping, receiving, and inventory documentation.
• Utilize warehouse management systems (WMS), scanners, and other operational software as required.
• Monitor daily operational progress and communicate updates to management.
• Assist with identifying and resolving shipping, receiving, and inventory discrepancies.
• Support completion of daily reports, checklists, and other operational records.
• Recommend improvements to warehouse efficiency, productivity, and accuracy.

Minimum Qualifications

Education

• High school diploma or GED preferred.

Experience

• Minimum of 1 year of experience in warehouse, logistics, shipping, or receiving operations preferred.
• Previous experience in a Team Lead or leadership role preferred.
• Experience operating a forklift or other material handling equipment preferred; company authorization and training required before operation.

Knowledge, Skills, and Abilities

• Understanding of warehouse shipping and receiving procedures.
• Ability to lead, coordinate, and support a team of warehouse employees.
• Basic knowledge of inventory control and warehouse organization.
• Familiarity with shipping documents, bills of lading, and receiving paperwork.
• Basic computer skills and ability to learn warehouse management systems.
• Strong communication, organization, and problem-solving skills.
• Ability to prioritize assignments and work in a fast-paced environment.
• Ability to follow written and verbal instructions.
• Dependable attendance, punctuality, and a strong work ethic.
• Ability to work independently and as part of a team.

Physical Requirements and Work Environment

• Ability to stand, walk, bend, reach, and perform repetitive movements throughout the work shift.
• Ability to lift and move materials up to 50 pounds, with assistance or equipment when necessary.
• Ability to work in a warehouse environment with exposure to varying temperatures, noise, and moving equipment.
• Ability to work overtime, weekends, or adjusted schedules based on operational requirements.
• Required use of appropriate PPE and adherence to all warehouse safety procedures.

Performance Expectations

The Warehouse Team Lead is expected to:

• Support accurate and timely shipping and receiving operations.
• Maintain effective communication with employees and management.
• Promote a safe and productive working environment.
• Ensure daily assignments are completed accurately and efficiently.
• Support inventory accuracy and minimize shipping and receiving errors.
• Demonstrate accountability, initiative, and professional leadership.
• Assist management in meeting operational goals and customer expectations.

Additional Responsibilities

The duties listed above are not intended to be all-inclusive. Employees may be assigned additional responsibilities based on operational needs and management direction.

GFA Alabama, Inc. reserves the right to modify job duties and responsibilities as business needs change.