FOH Staff - Kitchen 324

We’re an OKC brunch favorite, serving from 7:30 am to 2:30 pm every day. Known for our warm hospitality and signature table pancake, Kitchen 324 is looking for energetic, guest-focused Servers, Hosts and Baristas who love mornings, great food, and creating memorable dining experiences.

_HOST POSITION SUMMARY_

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes and keep the flow of restaurant service smooth, while upholding a Good Egg Dining Group's mission to positively impact lives by building enduring memories and multi-generational relationships through a dedication to executional excellence, intentional service, extreme hospitality, and culinary trust.

HOST RESPONSIBILITIES

• Answer phone professionally and according to restaurant standard.
• Warmly and graciously greet all guests upon arrival.
• Know restaurant standards, table numbers, wait sections, menu, specials, and be able to answer any questions customers may have effectively.
• Take reservations and enter on Resy according to restaurant standards. Prompt customer for additional information and email whenever possible.
• When immediate seating is limited, record guest names and number of people in party on Resy wait list.
• Provide guests with estimated waiting time.
• Accommodate special seating requests for guests whenever possible.
• Be able to re-work existing reservations and waiter sections to accommodate walk-ins and unexpected last minute reservations. Inform Management and staff of changes.
• Relay messages to servers, bus and manager as needed, especially guest notes from Resy.
• Help with bussing and drink service if time warrants.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

HOST QUALIFICATIONS

• No previous restaurant experience required
• Must have weekend availability
• Must be 21+
• Be able to work in a standing position for long periods of time (up to 6 hours)
• Be able to communicate clearly and effectively in the predominant language(s) of our guests
• Must have exceptional grooming habits
• A passion for EXTREME HOSPITALITY

_SERVER POSITION SUMMARY_

Our servers are at the heart of the guest experience. You’ll bring the energy, hospitality, and knowledge to make each visit memorable—while working in a fast-paced, high-volume environment with a tight-knit team.

SERVER RESPONSIBILITIES

• Greet and engage with guests in a warm, friendly manner
• Provide knowledgeable recommendations and explain specials/menu items
• Take and input food & drink orders accurately into the POS system
• Serve food and beverages promptly and professionally
• Monitor guest satisfaction and anticipate needs
• Assist teammates and maintain a clean, organized section
• Present checks and process payments efficiently
• Represent Good Egg Dining Group's mission of extreme hospitality and executional excellence

SERVER QUALIFICATIONS

• Must be 21+
• Must have weekend availability
• Basic knowledge of service procedures, beer/wine/spirits preferred
• Comfortable standing up to 8 hours and lifting up to 30 lbs
• Strong communication, teamwork, and time-management skills
• Passion for creating great guest experiences

_BARISTA POSITION SUMMARY:_

Provide EXTREME HOSPITALITY and friendly, accurate service while preparing the highest quality beverages for our guests.

BARISTA RESPONSIBILITIES

• Warmly and graciously greet all guests upon arrival. Make all of our guests feel comfortable and let them know you’re there to personally take care of them.
• Maintain impeccable knowledge of all food, beverage and retail product within the store.
• Inform guests of specials and menu changes.
• Take beverage and pastry orders from guests and servers.
• Know restaurant standards, table numbers, wait sections, menu, specials, and be available to answer any questions customers may have effectively.
• Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes.
• Accept guest payment, process credit card charges and make change (if applicable).
• Wash and sterilize glassware.
• Prepare garnishes for drinks.
• Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
• Clear and reset tables in bar area.
• Present drink menus, make recommendations and answer questions regarding beer, spirits and wine.
• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
• Report all equipment problems and bar maintenance issues to restaurant manager.
• Assist the restocking and replenishment of bar inventory and supplies.
• Perform side work at the start and end of each shift as required.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

BARISTA QUALIFICATIONS

• Be 21 years of age.
• Be able to communicate and understand the predominant language(s) of our guests.
• Possess an above average to excellent knowledge of beer, wine and spirits and common drink recipes.
• Possess basic math skills and have the ability to handle money and operate a cash register.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• A passion for EXTREME HOSPITALITY