Scheduling Coordinator

Summary of Position:

_Gorman and Bunch Orthodontics is seeking a versatile Orthodontic Assistant / Scheduling Coordinator to serve as a cornerstone of our patient care team. This hybrid role is designed for a proactive professional who is as comfortable working chairside with the doctor as they are managing a high-efficiency clinical schedule and has the ability to multi-task. If you are a detail-oriented communicator committed to clinical excellence and patient rapport, we will provide the training to help you excel in the orthodontic field. _

This position will cover front and back orthodontic office as hybrid DA coverage. Day Shift, Full-Time W/ Benefits, Averaging 32-35 hours, Monday through Thursdays, with occasional half day coverage on Friday.

Essential Job Functions

• Patient Experience: Establish a trusting rapport with patients and families, ensuring an exceptional and supportive customer service environment.
• Clinical Support: Assist chairside with the placement and removal of orthodontic appliances; perform X-rays, clinical photography, and retainer fabrication.
• Education: Act as a subject matter expert for patients, providing clear education on orthodontic care, treatment plans, and oral hygiene.
• Operational Excellence: Strategically manage and optimize the doctors' schedules to ensure clinic efficiency and patient flow, including rescheduling patients.
• Clinical Accuracy: Maintain precise patient records, transcribing doctor notes with high attention to detail.
• Environment Management: Ensure treatment rooms are sterilized, organized, and fully stocked to meet safety and operational standards.
• Growth Mindset: Actively participate in coaching and specialized training to continuously evolve your clinical and administrative skill set.
• ### Knowledge, Skills, and Abilities
• Adaptability: A proactive, action-oriented professional who can pivot between tasks in a changing environment.
• Communication: Exceptional written and verbal communication skills, with the ability to handle confidential information with high integrity.
• Clinical Foundation: Familiarity with orthodontic appliances and equipment is a plus, though we are committed to training the right candidate.
• Organization: Strong attention to detail and the ability to follow complex clinical instructions.
• Technical Proficiency: Comfortable utilizing Microsoft Office, web-based platforms, and dental practice management software.

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Education and Experience

• High School Diploma, GED or equivalent
• 1–3 years of relevant experience preferred; however, we prioritize**** attitude and potential and will provide comprehensive training for the right individual.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this [link](https://www.e-verify.gov/employees/e-verify-overview).