Automotive Service Director / Manager
Gossettmotors · Memphis, TN, US
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- Location
- Memphis, TN, US
- Type
- Full-time
_Service Director / Manager For Multi-Line Dealership_
A large Dealer Group in the Memphis market is seeking a talented Service Professional with the ambition and aptitude to become part of our group. We are searching for an experienced Service Director / Manager and will provide the tools to succeed in a fast-paced work environment. We will offer the selected candidate a very aggressive compensation plan.
JOB SUMMARY
We are currently seeking a experienced Service Director / Manager to join our Memphis team and are offering an extremely competitive compensation plan for the selected candidate.
An automotive Service Director / Manager must be prepared to interact on a professional level with customers and employees in a manner that builds relationships while solving problems. The candidate should demonstrate excellent knowledge about servicing vehicles, prior experience as an automotive service[ ](https://www.monster.com/jobs/q-automotive-service-manager-automotive-parts-manager-jobs.aspx)technician is extremely valuable. The candidate must have the ability to lead and develop a team.
Our Benefits:
- Professional training
- Team-oriented environment
- Advancement opportunities
- Paid training
- Paid vacation
- 401k (company match)
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Coverage
- Employee car purchase program
- Wellness program
- On-site mobile health clinic
RESPONSIBILITIES:
- Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
- Required to understand and keep abreast of all federal, state and local regulations that affect their operations.
- Required to understand and keep abreast of all federal, state and local regulations that affect their operations.
- Interacting with and managing a staff of technicians
- Leading our service management & reconditioning activities
- Interacting with external vendors
- Fulfilling all service activities needed to meet or exceed operating plan goals
- Effective vehicle production and inventory control
- Managing technician productivity
- This is a hands-on, working position
REQUIREMENTS:
- Strong communication skills to deal with customers, employees and vendors.
- Valid driver's license with clean driving record.
- At least 2 years of automotive management and automotive customer service experience
- Experience with implementing structured business processes
- A hard-working can-do attitude
- Excellent interpersonal and management skills
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