Entry Level Service Advisor

Entry-Level Service Advisor

Graff Chevrolet GMC

Michigan City, IN 46360

Full-Time | Daytime Hours with Saturday Rotation

Competitive Pay + Performance Bonuses

About Graff Chevrolet GMC

Graff Chevrolet GMC is a trusted GM dealership serving Michigan City and the surrounding communities. We take pride in delivering a professional, transparent, and customer-first service experience. We're growing our service department and looking for an Entry-Level Service Advisor who wants to build a long-term career with a respected GM brand.

Prior automotive or dealership experience is helpful, but not required. We provide paid training, GM systems support, and hands-on mentorship to set you up for success.

What You'll Do

• Welcome GM customers and assist with vehicle service needs
• Write and manage repair orders using GM dealership systems
• Communicate maintenance and repair recommendations clearly and professionally
• Provide timely service updates and follow-up
• Work closely with GM-trained technicians to ensure accuracy and quality
• Maintain high customer satisfaction and CSI standards
• Learn GM service processes, warranty basics, and dealership procedures

What We're Looking For

• Strong customer service and communication skills
• Positive, coachable attitude with a desire to learn
• Ability to multitask in a fast-paced dealership environment
• Basic computer skills (R&R, GM systems training provided)
• Dependable attendance and professional appearance
• Automotive or dealership experience is a plus--but not required

What We Offer

• Paid training and ongoing GM support
• Competitive base pay plus bonus opportunities
• Clear growth path into Senior Service Advisor or Service Management
• Medical, dental, and vision insurance
• Paid time off and holidays
• Employee discounts on vehicle service and repairs
• Stable schedule and supportive team environment

Why Graff Chevrolet GMC?

We believe in developing talent from within. Many successful Service Advisors start right where you are--entry level, motivated, and ready to learn. If you're looking for a career with a GM dealership , not just a job, Graff Chevrolet GMC is the place to grow.