New and Pre-owned Salesperson(5 Brands One Location)

About Graff Kia of Chesterton

Graff Kia of Chesterton is part of the Graff Auto Campus in Northwest Indiana, which houses 5 brands in one location(Kia, Ford, Toyota, Chevrolet, and GMC). We are focused on delivering a better dealership experience through transparency, community involvement, and a customer-first culture. Our mission is to assist every guest with any and all of their vehicle needs--before, during, and long after the sale.

Position Summary

As an Automotive Sales Consultant, you'll guide customers through a modern, relationship-based buying experience--helping them find the right vehicle, understand their options, and feel confident in their decision. You'll work leads, walk-ins, and appointments, follow a consistent process, and collaborate with management, F&I, and the BDC to deliver a world-class customer experience.

What You'll Do (Key Responsibilities)

• Assist customers in selecting new and pre-owned vehicles that fit their needs and budget
• Conduct needs assessments, present vehicles, and facilitate test drives and product demonstrations
• Provide transparent pricing, payment options, and trade-in guidance in partnership with leadership
• Maintain strong follow-up with customers via phone, text, email, and CRM tasks
• Log every customer interaction accurately in the CRM and follow the store's sales process
• Work internet leads and showroom traffic with urgency, professionalism, and accountability
• Coordinate with the BDC to maximize appointment show rate and preparedness
• Support deliveries, ensure customer understanding of features, and set expectations for ownership experience
• Generate repeat and referral business through relationship-building and after-sale follow-up
• Participate in training, product knowledge sessions, and team sales meetings

What Success Looks Like

• Consistent follow-up and strong CRM compliance
• High appointment show rate and quality showroom experience
• Strong closing percentage with customer satisfaction at the center
• Healthy pipeline of referrals and repeat customers
• Team-first attitude that supports store goals and culture

Qualifications

Required:

• Valid driver's license and insurable driving record
• Strong communication skills and a customer-focused mindset
• Comfort with technology (CRM, email/text communication, digital retailing tools)
• Ability to work a flexible schedule including evenings and Saturdays

Preferred:

• 1+ year automotive sales experience (or strong sales background in another industry)
• Familiarity with CRMs (VinSolutions or similar)
• Proven record of follow-up discipline and goal achievement

Benefits & Perks (Customize as needed)

• Sell from all 5 dealerships on campus new or pre-owned(Ford, Toyota, Kia, Chevrolet, GMC)
• Competitive compensation (base/draw + commission/bonus structure)
• Health, dental, and vision insurance options
• 401(k) options
• Paid training and ongoing development
• Growth opportunities within a multi-store dealer group
• Employee purchase and service discounts
• Positive culture with a long-term career path

Why Graff

We're building a dealership experience that customers actually enjoy--driven by integrity, continuous improvement, and community involvement. If you're motivated, coachable, and want a place to grow, we want to meet you.