Production Associate - Immediate Hire (Overland Park, KS & Lees Summit, MO)

The Hillcrest Transitional Housing team is committed to moving individuals, youth and families from homelessness to self-sufficiency. Our employees are committed to service and embodying the organization's mission and values in all activities. All resources are leveraged strategically and cost-effectively to achieve our mission and goals. The Production Associate must be a community advocate for our organization, our residents, and those in need of our services.

The Production Associate is responsible for maintaining excellent customer service, assists in the day-to-day operation of the Hillcrest Thrift Store ensuring maximum sales and profitability through volunteer management, merchandising, inventory management, and managing operating costs and shrinkage.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

· Accept, and sort donations.

· Tag, hang, and place on sales floor in appropriate locations sorted donations.

· Communicate with Supervisor/Manager regarding incoming donations.

· Implementing and maintaining customer service standards.

· Maintaining all merchandising standards, display presentation, signing standards and monitoring inventory levels.

· Maintaining proper execution of goals in designated area of the store.

· Maintaining adherence to all Company policies and procedures.

· Serve in other duties, roles, responsibilities as needed by the organization to fulfill its mission.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

· A high school diploma or equivalent is required.

· Ability to communicate with employees, customers, and donors.

· Ability to read, count, and write to accurately complete all documentation.

· Ability to freely access all areas of the store including sales floor, donation center, and register area.

· Ability to operate and use all equipment necessary to run the store.

· Ability to work varied hours/days to oversee store operations.

· Ability to complete work in a timely, accurate, confidential and thorough manner.

· Familiarity with Windows, Office, Google Drive, Gmail, Facebook, Instagram, Twitter, and Volgistics.

· Ability to travel to Hillcrest sites throughout the Kansas City metro area.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing this position's duties, the employee is regularly required to talk,

hear or answer phones. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls and climb ladders. The employee is occasionally required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.