Customer Success Manager (U.S.)
Hive Learning · USA, US
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Checked against greenhouse. Still accepting applications.
- Location
- USA, US
- Posted
Degree: Bachelor’s degree required
Experience: 3–5 years in SaaS CS or Account Management
Responsibilities:
- Lead onboarding for new U.S. clients
- Conduct quarterly business reviews
- Train sales teams on Hive Perform
- Drive usage and ensure >90% retention
- Identify expansion opportunities
- Serve as senior contact for U.S. customers
- Provide technical and strategic support
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