Sales & Service Backoffice Support m/f/d 60%

This job posting is for our subsidiary in Benelux (Remote Position).

• Prepare and process quotations, order confirmations, tender and service documents, and customer and service orders
• Organize the Sales and Service back office and act as the central point of contact for Sales and Service
• Maintain customer, installed-base and service contract data, including warranty status, in the CRM system
• Support scheduling and planning for Sales and Field Service, including customer visits, installations, maintenance and calibrations
• Handle sales and service correspondence and ensure completed orders and service reports are forwarded to Finance for invoicing
• Process and follow up service requests, spare parts orders, warranty claims and returns, including shipping and customs documentation
• Support marketing activities, trade shows, customer events, seminars and training sessions
• Prepare and follow up Sales and Service meetings and monitor open quotations, orders and service activities
• Support the preparation of presentations and documentation for management
• Contribute to the improvement and digitalization of administrative processes and ensure accurate, quality-compliant documentation