Solutions Engineer
Keebler Health · Durham, NC; United States, US
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- Location
- Durham, NC; United States, US
- Posted
**About Keebler Health**
Keebler Health is building the operating system for value-based care. Our mission is to help risk-bearing healthcare organizations thrive in value-based arrangements by unlocking the full power of their data. We empower leading primary care groups, ACOs, and health plans to act on real-time insights that improve outcomes, reduce costs, and fuel sustainable growth.
We're a fast-moving, high-performing team, and we’re looking for people who share our bias toward speed, urgency, and excellence. As a member of the team, you won’t just write code or stay in your lane—you’ll shape critical systems, innovate quickly, and set a high bar for a product that supports the future of U.S. healthcare.
**About the role**
As a **Solutions Engineer** , you will sit at the intersection of client success, data operations, and engineering. You’ll manage the flow of data from client intake through to clean, validated deliverables — ensuring each engagement (from a 50-patient pilot to a full population review) runs smoothly, transparently, and with measurable impact.
You’ll be both a project manager and a technical operator: coordinating across internal teams, running scripts and pipelines, and ensuring our outputs meet Keebler’s high standards for accuracy, security, and clinical integrity.
**Responsibilities**
- Serve as the **primary workflow owner** for assigned clients, including pilots and live accounts.
- **Effectively communicate** data requirements, timelines, and expected outcomes with the team and clients.
- **Ingest, clean, and process client-submitted data** (e.g., spreadsheets, claims, encounter notes, lab results).
- **Pull, transform, and validate datasets** using Python, SQL, and related tools.
- **Develop scripts and lightweight tools** to automate recurring data preparation and delivery workflows.
- Partner with Engineering to **troubleshoot ingestion pipelines** , QA outputs, and improve automation.
- Ensure all deliverables meet internal standards for **accuracy, compliance, and HIPAA security**.
- **Package and deliver client results** , working with clinical SMEs to add interpretive context.
- **Track and report client health metrics** to support renewals and continuous improvement.
- Help refine and improve internal delivery playbooks, templates, and documentation as the team scales.
**Qualifications**
- Proficiency in **Python** for data manipulation and automation (pandas, requests, etc.).
- Experience working with **healthcare data** (claims, clinical notes, lab results, or EHR exports).
- Familiarity with **Excel/CSVs , and basic SQL** for data extraction and validation.
- Strong **communication and project management** skills; able to translate between technical and clinical contexts.
- Must be a **self-starter who is comfortable working in a fast-paced, startup environment** with evolving specs and limited documentation.
**Bonus Points For**
- Experience in **health tech startups** or consulting.
- Familiarity with **EHR systems and value-based care** models.
- Exposure to **risk adjustment , RAF scoring , or clinical data quality** workflows.
**What Success Looks Like**
- Efficiently executing and delivering results for multiple independent workflows at once.
- Internal teams utilize your scripts and tools to scale operations efficiently.
- Pilots demonstrate the **speed and comprehensiveness** of Keebler’s review process — creating clear “wow” moments.
- Data integrity and compliance are consistently flawless.
- Client satisfaction and renewal rates remain high.
Whether you apply through the website, or email **careers@keebler.health** please include:
- A highly personalized, bold, and hilarious “Keebler Health–style” introduction that grabs attention - outgoing, fun, and uniquely you (not uniquely ChatGPT). Think: confident, high-energy, slightly irreverent (but still professional), with a smart nod to healthcare, value-based care, and the fact that we’re building something real.
- Your resume
- A link to your LinkedIn profile
- Anything else you think we should know
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