Account Manager

Liminal is the intelligence platform for the people who build and buy the technology that keeps the digital economy safe. Our platform delivers AI-powered solutions that empower customers to assess, interpret, and respond to global market shifts, critical events, and regulatory developments. We are a Series A company of about 60 people.

**About the role**

Customers want more research, more data, and more time with our experts than we can serve today. Your job is to capture that demand.

As an Account Manager, you own a book of existing customers and grow it. You run renewals, sell expansions, and ensure every account buys the full range of what Liminal offers: platform, field intelligence feeds, research, and events.

This is one of a small number of commercial seats we are adding this year. You will report to the VP of Sales.

**What you'll do**

• Own renewals and expansion for a portfolio of accounts, protecting revenue and growing every relationship year over year
• Sell into existing customers: data subscriptions, field intelligence feeds, research reprints, webinars, and event partnerships
• Follow up on and close inbound platform opportunities quickly and completely
• Grow the number of teams using Liminal inside each account: product, strategy, marketing, and sales
• Coordinate with Customer Success, Delivery, and our practice experts to bring the right people and the right intelligence to each customer
• Spot at-risk accounts early and act with a clear plan well ahead of renewal
• Keep HubSpot current: pipeline, renewal dates, forecasts, and expansion opportunities
• Turn what works into repeatable plays the commercial team can run

**Qualifications**

• 3+ years of account management, customer success, or sales experience in B2B SaaS, data, or research
• Renewal and expansion results you can speak to specifically
• Relentless follow-through: you close every loop and never let an opportunity go cold
• Comfort selling to senior buyers, from analysts to executives, in enterprise accounts
• Comfortability working with the latest AI models, including connectors and MCP services
• Familiarity with at least one of our six markets: fraud prevention, financial crime compliance, trust and safety, cybersecurity, risk management, or payments
• Experience at an early-stage company where you built process, not just followed it
• Able to work hybrid from our Union Square office

**What We Offer**

• $90,000–$115,000 base salary plus commission, for on-target earnings of $125,000–$150,000, with a performance bonus and equity
• Close work with senior leadership and real ownership of your book
• Medical, dental, and vision coverage; 401(k); flexible PTO
• Hybrid work based in Union Square, NYC