Store Manager - Full Time - Orchard Park Mall

Who You Are:

As a Store Manager at L'Occitane at __Orchard Park__ , you will serve as the perfect host, curating a one-of -a-kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors.

The Fundamentals of What You 'll Do:

• _Be the Host: Treat_ everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• _Prioritize Guest Experience: You_ create personalized experiences for your guests and proactively address all their needs.
• _Keep an Open Mind: Welcome_ feedback openly, presume positive intentions, and maintain a growth -oriented mindset.
• _Let Success Drive You: Approach_ situations with a critical business mindset, leveraging analytical skills to uncover opportunities. Maintain a solution-focused approach when challenges arise.
• _Foster a Team Culture: Foster_ unity and strong connections within the team by mentoring and coaching to unlock individual potential. Address conflicts promptly and effectively.
• Communicate with Care: _Demonstrate_ empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions.

We value hearing from individuals who possess:

• Previous supervisor experience in retail or hospitality management
• Strong Leadership and communication skills
• Entrepreneurial attitude with background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Knowledge of skincare, body care and fragrance is beneficial.
• Experience with clienteling advantageous
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable.

The pay range for this position is an annual salary of $61,685.00 - $70,937.75 (depending on skills and experience).

Who We Are:

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

_All Applicants:_

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_United States Applicants Only:_

[Employee Rights](https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

[FMLA: Posters](https://www.dol.gov/agencies/whd/fmla/posters)

[FMLA Special Rules for Returning Military Members (USERRA)](https://www.dol.gov/whd/fmla/userra.htm)