Store Manager - Full Time - Rideau Centre

Who You Are:

As a Store Manager at L'Occitane at __Rideau Centre__ , you will serve as the perfect host, curating a one-of -a-kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors.

The Fundamentals of What You 'll Do:

• _Be the Host: Treat_ everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• _Prioritize Guest Experience: You_ create personalized experiences for your guests and proactively address all their needs.
• _Keep an Open Mind: Welcome_ feedback openly, presume positive intentions, and maintain a growth -oriented mindset.
• _Let Success Drive You: Approach_ situations with a critical business mindset, leveraging analytical skills to uncover opportunities. Maintain a solution-focused approach when challenges arise.
• _Foster a Team Culture: Foster_ unity and strong connections within the team by mentoring and coaching to unlock individual potential. Address conflicts promptly and effectively.
• Communicate with Care: _Demonstrate_ empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions.

We value hearing from individuals who possess:

• Previous supervisor experience in retail or hospitality management
• Strong Leadership and communication skills
• Entrepreneurial attitude with background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Knowledge of skincare, body care and fragrance is beneficial.
• Experience with clienteling advantageous
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable.

Who We Are:

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

_All Applicants:_

[L'Occitane's Privacy Statement](https://www.loccitane.com/en-us/pages?fdid=terms-conditions#privacy_policy)

_United States Applicants Only:_

[Employee Rights](https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

[FMLA: Posters](https://www.dol.gov/agencies/whd/fmla/posters)

[FMLA Special Rules for Returning Military Members (USERRA)](https://www.dol.gov/whd/fmla/userra.htm)