Customer Service Specialist - Capitol Heights, MD (20743)

_Join our fast-growing team in Capitol Heights, MD (20743)! We provide remote opportunities, training, and unlimited income potential_

Customer Service & Benefits Specialist - Remote / Work From Home

About Us

The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL) , provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the _Top 25 Happiest Companies in America_ and holding an A+ Superior AM Best rating , we offer stability, growth, and an unmatched team culture.

Perks & Benefits

• Weekly pay + performance bonuses
• Flexible schedule - work from home
• Full training provided, no experience required
• Career advancement opportunities
• Team trips, contests, and events
• Supportive and positive work environment

Job Responsibilities

• Provide outstanding customer service via phone, video, and email
• Assist clients with benefits enrollment and account questions
• Handle confidential information with professionalism
• Resolve client issues and follow up promptly
• Maintain accurate records and documentation

Requirements

• Excellent communication & listening skills
• Self-motivated, adaptable, and reliable
• Positive attitude and willingness to learn
• Comfortable working in a remote environment

Pay & Career Growth

• Average first-year earnings: $62k -$80k
• Annual earning potential grows by ~$25k per year
• Merit-based promotions - leadership opportunities available

📌 Apply Today!

Apply now for our Benefits Specialist role in Capitol Heights, MD 20743 to build a rewarding insurance career with training, support, and growth opportunities.