Customer Support Representative - MN

_We 're hiring a Customer Support Representative in Bloomington, MN--help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company_

_Full-Time Entry-Level Position - Customer Service Experience Wanted!_

Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!

Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most -- their families.

_Qualifications:_

You'll love this job if you're:

• 🗣️ An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
• 🧠 A creative problem solver - You can think outside the box and find the best solution using available tools.
• ✍️ A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
• 🤝 A helper - You're patient and understanding, committed to creating positive interactions.
• 📋 An organized multitasker - You juggle tasks with ease and maintain high productivity.
• 👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.

_Responsibilities:_

• Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
• Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
• Update and maintain accurate support documentation and FAQs.
• Collect and route customer feedback for internal improvement.
• Demonstrate perseverance and empathy in resolving client concerns.
• Learn continuously and share your knowledge with teammates.

_What We 're Looking For:_

• Excellent written and verbal communication skills.
• Commitment to working hard to grow.
• A customer-first mindset with a strong desire to assist others.
• Previous customer service or soft sales experience is a plus.
• Comfort with live chat, email communication, and CRM platforms.
• Ability to learn quickly, stay organized, and handle multiple priorities.
• A positive attitude and a growth mindset - we value coach ability over perfection!

🎯 _Don 't meet every qualification? Tell us in your application how your unique skills make you a great fit._

_What We Offer:_

• 💵 Weekly pay plus performance-based bonuses
• 🩺 Health, life, and retirement benefits
• 🚀 Merit-based promotions and opportunities for advancement into leadership roles
• 🤝 A supportive, team-oriented culture that values your growth

Ready to make a real impact while building a long-term career?

Apply today to join a team that values passion, purpose, and people.

Customer Support Representative jobs in Bloomington, MN - Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.