Mid-Level Compliance Officer

Job Summary We are seeking a detail-oriented and proactive Mid-Level Compliance Officer with 2–3 years of experience to support daily compliance operations, fraud monitoring, and merchant due diligence. The successful candidate will play a key role in ensuring adherence to internal policies, regulatory requirements, and operational standards while supporting onboarding and ongoing merchant monitoring processes. Key Responsibilities Fraud Monitoring & Transaction Review • Review previous day’s transactions to identify anomalies, suspicious activity, or potential fraud patterns. • Verify settlements, ensuring correct application of fees • Perform daily batch checks and reconcile transactions with settlement batches. • Conduct wallet load reconciliations • Manage BIN blocking and unblocking processes as required. Merchant Compliance & Monitoring • Review merchant websites and assess online reputation (including customer reviews) to confirm legitimacy and service delivery. • Conduct due diligence to ensure merchants meet compliance and risk standards. • Monitor merchant chargeback ratios and escalate where necessary. Operational Support & Queries • Respond to daily merchant and internal queries via phone and email. • Process administrative updates, including: o Banking detail changes o Business name or branding updates o 3DS disablement requests • Provide support on chargeback-related queries and investigations. Onboarding & KYC Verification • Liaise with clients and internal sales teams to collect required onboarding documentation. • Perform KYC (Know Your Customer) verification in line with compliance policies. • Ensure secure storage and proper record-keeping of all documentation. • Submit completed applications for management approval. • Upon approval, set up merchant accounts and onboarding systems. Requirements Minimum Requirements • 2–3 years’ experience in compliance, risk, fraud monitoring, or a related field. • Strong understanding of KYC, AML, and regulatory compliance principles. • Experience in payments, fintech, or financial services is advantageous. • High attention to detail and strong analytical skills. • Excellent communication and problem-solving abilities. • Ability to manage multiple tasks and meet daily operational deadlines. Key Competencies • Analytical thinking and risk awareness • Strong organizational skills • Integrity and confidentiality • Customer service orientation • Ability to work independently and within a team Benefits Exposure working for an International Company Fast- paced learning in a non-corporate environment