Medical Assistant

**Medical Assistant**

**Hybrid**

👩‍⚕️ **Join Our Team at MyMenopauseRx!**

MyMenopauseRx is seeking a **dedicated, organized, and compassionate Medical Assistant** to join our growing virtual healthcare practice. In this role, you will support both clinical operations and front-office functions, ensuring our patients receive seamless, high-quality care.

We’re looking for someone who thrives in a remote environment, communicates with warmth and professionalism, and takes initiative to solve problems independently. At MyMenopauseRs, we lead with empathy, trust, and collaboration.

**What You’ll Do 📌**

✅ Deliver exceptional patient service through phone, video, email, text, and portal communications

✅ Coordinate scheduling, appointment confirmations, and follow-up communications

✅ Support prior authorizations, pharmacy refills, and lab result tracking

✅ Accurately update and maintain patient records in our EMR

✅ Perform clinical administrative duties within the scope of your certification

✅ Protect patient privacy and ensure full HIPAA compliance

**What We’re Looking For 🌟**

🔹 **Certified Medical Assistant (CMA or RMA)** required

🔹 2+ years of experience in medical office or telehealth setting preferred

🔹 Prior experience with an **EMR** required

🔹 Prior experience with **CoverMyMeds** and prior authorizations preferred

🔹 Strong multitasking, organizational, and communication skills

🔹 Reliable self-starter who enjoys working independently

**Work Schedule & Compensation 💻**

• Full-time, 40 hours/week (Monday–Friday some evenings)
• $22-24/hour, non-exempt
• Hybrid 75% remote and 25% in person (Winfield, IL)

**What We Offer 🎉**

• Medical insurance
• 401(k) plan
• Paid time off
• Opportunity to grow with a mission-driven telehealth practice

💖 **Diversity and Inclusion at MyMenopauseRx:**

We celebrate and support diversity. We welcome applicants of all backgrounds, regardless of race, religion, gender identity, sexual orientation, age, disability, or veteran status.

⚠️ **Please note: All official communication will come from an @mymenopauserx.com email. We will never request payment during the hiring process. If you receive suspicious messages, contact us at careers@mymenopauserx.com**.