IT Systems Analyst (CRM & Sales Technology)

This role serves as the key technology partner for a Sales and Marketing organization, owning the end-to-end lifecycle of the CRM ecosystem, including CPQ, sales intelligence, marketing automation, customer data, and related system integrations. You will work closely with business stakeholders and cross-functional IT teams to translate business needs into scalable, reliable solutions that improve customer engagement, sales productivity, operational efficiency, and data-driven decision making. Sitting within a regional service delivery team, you will contribute across the full spectrum of delivery, from demand management and solution implementation through operational support and continuous improvement, helping the organization's customer-facing technology landscape evolve over time.

This role serves as the key technology partner for a Sales and Marketing organization, owning the end-to-end lifecycle of the CRM ecosystem, including CPQ, sales intelligence, marketing automation, customer data, and related system integrations. You will work closely with business stakeholders and cross-functional IT teams to translate business needs into scalable, reliable solutions that improve customer engagement, sales productivity, operational efficiency, and data-driven decision making. Sitting within a regional service delivery team, you will contribute across the full spectrum of delivery, from demand management and solution implementation through operational support and continuous improvement, helping the organization's customer-facing technology landscape evolve over time.