Warehouse & Distribution Ops Assistant

_About Us_

Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan , as well as regional headquarters in Los Angeles, New York, and branches throughout Asia, North America, and Europe.

_What You'll Be Doing_

• Serve as the primary point of contact between warehouses, customers, sales representatives, carriers, and vendors regarding warehousing and distribution activities.
• Coordinate road freight shipments from start to finish , including shipment creation, transportation assignment, delivery management, billing, and operational follow-up.
• Manage day-to-day warehousing and distribution operations for assigned customer accounts, ensuring service expectations are met.
• Coordinate pickups, deliveries, shipment updates, and communication among all parties involved in the distribution process.
• Maintain accurate shipment records and customer account documentation within company systems.
• Monitor operational workflow and complete reports to support shipment visibility and performance tracking.
• Review warehousing and distribution billing activities, identifying and escalating discrepancies to Sales, Management, or Pricing teams when necessary.
• Collaborate with multiple internal departments to ensure a high level of customer satisfaction and operational efficiency.
• Follow all Standard Operating Procedures (SOPs) while maintaining accuracy, compliance, and service quality.

_Who You Are_

• You have an Associate's Degree, Bachelor's Degree, or equivalent professional experience.
• You have 1 -3 years of experience in logistics, transportation, warehousing, distribution, or supply chain operations.
• Experience within 3PL, warehousing, trucking, LTL, FTL, or freight forwarding environments is highly preferred.
• You possess strong organizational and multitasking skills and can effectively manage multiple shipments and priorities simultaneously.
• You are customer-oriented and comfortable communicating with vendors, warehouses, carriers, and internal stakeholders.
• You have experience using Microsoft Office, especially Excel.
• Familiarity with EDI, XML, transportation management systems, or freight management systems is considered a plus.
• Advanced English proficiency is required.

_Work Schedule_

• GDL Office
• 7:00 AM to 4:00 PM/ 8:00 AM - 5:00 PM CST

_Perks & Benefits of OEC Group_

Law Benefits

After successfully completing a standard 90-day probationary period, employees become eligible for the following benefits package:

• Individual Major Medical Insurance (including select dental and vision services)
• Vacation Days (additional days granted after probation period and anniversary dates)
• Personal Days
• Floating Day
• Annual Performance Review and opportunity for salary adjustment
• Annual Performance Bonus
• Monthly Food Vouchers
• Savings Fund
• Internal Medical Assistance

_Why Join OEC Group?_

• Exposure to international logistics, warehousing, and supply chain operations.
• Career growth opportunities within a global organization.
• Collaborative and fast-paced environment.
• Ongoing training and professional development opportunities.

OEC Group is an Equal Opportunity Employer.